UKG Workforce Ready Implementation Specialist
2 weeks ago
- Lead project requirement meetings and maintain documentation.
- Configure system components to meet customer requirements.
- Support UKG / Kronos implementations, upgrades, and/or enhancements as a technical subject matter expert
- Facilitate the configuration and implementation of UKG / Kronos solutions in multiple environments.
- Develop UKG / Kronos integrations (WIM) in alignment with UKG / Kronos best practices.
- Coordinate the testing of UKG / Kronos configuration and integrated solutions.
- Deliver training to administrators and end-users as well as assist with the transition of the client to customer support.
- Partner with client team members to ensure go-live and post-live success.
- Prior experience with UKG / Kronos implementations
- Expertise with UKG / Kronos WFC setup including Timekeeper, Accruals, Device Manager, Attestation, and Security/Access Profiles
- Experience with management software solutions such as Kronos Workforce Central, Kronos Workforce Ready, Kronos Workforce Dimensions, or ADP eTime/WFM
- Expertise working with UKG / Kronos database queries (SQL) and developing/deploying new integrations using WIM
- Exposure to on-premises architecture preferred
- Strong understanding of software development and testing methodologies
- Strong interpersonal, verbal, and written communication skills
- Outstanding client-facing customer service skills
- Ability to work independently in a fast-paced environment and multi-task between different projects and clients.
- Highly motivated and team oriented
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