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Senior Marketing Strategy Associate

2 months ago


Wilmington, United States Marketo Full time

Job Title:

Senior Marketing Strategy Associate – Lending Marketing

Job Code: MKMS06

Short Job Description

The Senior Marketing Strategy Associate within the Lending Marketing team will focus on campaign strategy and planning for our “buy now, pay later” debit card products (such as Chase Pay in 4). This position will be responsible for defining marketing strategy, managing marketing roadmaps for all digitally-owned channels, and overseeing the development of campaign communications and assets. The other focus area of the position will include developing a personalization and segmentation approach, which will be utilized across the full Lending Marketing team. This position sits within Customer & Connected Commerce Marketing, within Card Services in Chase’s Marketing Growth & Innovation organization.

Longer/Job Responsibilities

Grow our current marketing strategy for our installment lending offerings by introducing new products

Optimize existing marketing strategy for products already in market

Leverage our internal marketing channels and capabilities (email, banners, digital touches, branch communications) and inform our external marketing strategy (paid media, social, PR)

Develop subject matter expertise (SME) in lending, campaign management and MarTech personalization

Work across our agencies and internal teams (centers of excellence and multiple lines of business

Monitor marketing performance and recommend key areas for testing in order to meet line of business goals and objectives

Qualifications:

Bachelor’s degree preferred

Strong project management and communication skills

3+ years of marketing experience, preferably in financial services with multi-channel campaign initiatives

Experience working with creative agencies (internal and external) and developing creative brief

Ideal candidates would be able to do the following:

Comfortably leverage insights from qualitative and quantitative analytics and summarize highlights

Work in a fast-paced, results-driven, highly dynamic environment while juggling a variety of marketing campaigns and workstreams

Proactively identify and own opportunities/resolutions end-to-end

Manage multiple stakeholders and help align decisions, in order to meet deadlines

Collaborate with strategy partners to better understand the product and KPIs

Self-starter, ability to pick up things quickly and own their book of work

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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