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Customer Care Specialist

2 months ago


San Antonio, United States MILLENNIUMSOFT Full time

Position : Customer Care Specialist

Location : San Antonio, TX

Duration : 12 Months

Total Hours/week : 40.00

1 st

Shift

Client: Medical Device Company

Job Category: Customer Service

Level of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Training Schedule will be 7:30am - 4:30pm for 2 weeks.

Workdays/hours: Work hours are between 7am - 6pm. 8-hour work schedule.

Job Description:

A Customer Care Specialist is responsible for assisting customers with, placing new orders, providing status of existing orders, answering questions concerning availability of client products.

Duties will include:

Communicating with customers over the phone or via email.

Providing detailed order information.

Reviewing customer orders and/or account information while resolving issues.

Qualifications:

Basic computer navigation skills required.

Working knowledge of MS Excel, Word, Outlook required.

Customer Service experience desired.

Call Center experience desired.

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