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Customer Care Specialist

2 months ago

San Diego, California, United States TGS Global Full time


Position: Customer Care Specialist for Compassionate Solutions

Overview: The Customer Care Specialist plays a vital role in assisting patients with their medical cannabis requirements. This position involves ensuring that each individual receives the correct medication tailored to their specific health conditions. Responsibilities include fostering positive relationships with customers, maintaining accurate patient records, and promoting TGS Global products.

Key Responsibilities:
  • Accurately complete necessary intake documentation
  • Verify patient purchase allowances
  • Deliver outstanding customer service
  • Address customer inquiries effectively
  • Maintain and update patient databases
  • Process customer orders efficiently
  • Market and sell TGS Global products
  • Establish trust and credibility for various offerings
Qualifications:
  • Must be at least 21 years of age
  • Two years of experience in customer service
  • Experience in retail is advantageous
  • Familiarity with Point-of-Sales systems
  • Proficient in Windows Operating System and Microsoft Outlook
Additional Skills Required:
  • Ability to stand, walk, or sit for extended durations
  • Capable of lifting or moving items weighing up to 10 pounds
  • Strong verbal communication abilities
About TGS Global:

TGS Global is a prominent player in the medical cannabis sector, recognized for its commitment to quality and patient education. The company is dedicated to fostering diversity, equity, and inclusion within its operations and the communities it serves.

Company Background:

TGS Global is a leading cultivator and distributor of medical cannabis products, operating numerous facilities across various jurisdictions. Known for its innovative approach and compassionate care, TGS Global has set benchmarks in the industry since its inception.