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    Washington, United States International Executive Service Corps Full time

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Customer Service Executive

1 month ago


Fort Washington, United States Times Group Full time

Freight/Cargo Forwarding (Manufacturing, Transport & Logistics) (Mandarin speaker needed) - Need to liaise with Mandarin speaking customers Responsibilities: Provide introductory information about the company and its products and services to new customers. Respond to customer inquiries. Advise customers on products or services to best suit their specific requirements. Prepare quotations and follow up with customers for their acceptance. Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met. Prepare delivery orders and other relevant documents. Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed. Resolve customers’ concerns, if any. Build and maintain long term business relationships with new and existing customers. Requirements: Minimally 2 years of working experience. Prior customer service or sales coordinator experience will be an advantage. Experience in logistics industry will be an advantage. Friendly and welcoming disposition. Has initiative, independent and able to work in a dynamic environment. Good command of written and verbal English. Excellent organizational and multitasking skills. Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have in the logistics, freight & delivery services industry? Which of the following languages are you fluent in? How much notice are you required to give your current employer? About Us: We provide one stop logistics solutions, specialised in project cargo logistics and wooden crate manufacturing. We believe in reliability over convenience and accomplishing our tasks on time. We view safety and customer’s needs as our top priority and strive to ensure that our customers have peace of mind engaging our services. We are currently setting up a new factory and hope to have talented individuals like yourself join our team. We offer attractive salary packages and training as well. Look forward to your application and joining us in our journey of growth #J-18808-Ljbffr