Patient Support Center Representative

2 months ago


Little Ferry, United States Talentify.io Full time

Employer Industry: Healthcare Services

Why Consider This Job Opportunity

Salary up to $28.27 per hour Opportunity for career advancement and growth within the organization Work remotely anywhere within the U.S. Comprehensive benefits package, including equity stock purchase and 401k contribution Paid training provided Chance to make a positive impact on health outcomes and advance health equity

What To Expect (Job Responsibilities)

Meet performance goals in areas of patient satisfaction, accuracy, quality, and attendance Multi-task and navigate multiple software applications and chat channels Provide superior customer service and act as a patient advocate Assist with daily paperwork load and document patient issues Utilize Optum systems to resolve customer needs and translate oral information into written documentation

What Is Required (Qualifications)

High School Diploma/GED or equivalent experience 2+ years of experience in a customer service-based role Proficiency using Microsoft suite and navigating multiple chat channels within Microsoft Teams Must be 18 years of age or older Currently working or previously worked as a contractor placed at UHG or one of its subsidiaries or affiliates

How To Stand Out (Preferred Qualifications)

1+ years working in a healthcare setting Bilingual fluency in English and Spanish, Russian, Mandarin, Cantonese, Korean, or other languages Ability to work 8-hour shift schedules, including weekends and holidays

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #J-18808-Ljbffr



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