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Patient Support Center Representative
2 months ago
Employer Industry: Healthcare Services
Why Consider This Job Opportunity
Salary up to $28.27 per hour
Opportunity for career advancement and growth within the organization
Work remotely anywhere within the U.S.
Comprehensive benefits package, including equity stock purchase and 401k contribution
Paid training provided
Chance to make a positive impact on health outcomes and advance health equity
What To Expect (Job Responsibilities)
Meet performance goals in areas of patient satisfaction, accuracy, quality, and attendance
Multi-task and navigate multiple software applications and chat channels
Provide superior customer service and act as a patient advocate
Assist with daily paperwork load and document patient issues
Utilize Optum systems to resolve customer needs and translate oral information into written documentation
What Is Required (Qualifications)
High School Diploma/GED or equivalent experience
2+ years of experience in a customer service-based role
Proficiency using Microsoft suite and navigating multiple chat channels within Microsoft Teams
Must be 18 years of age or older
Currently working or previously worked as a contractor placed at UHG or one of its subsidiaries or affiliates
How To Stand Out (Preferred Qualifications)
1+ years working in a healthcare setting
Bilingual fluency in English and Spanish, Russian, Mandarin, Cantonese, Korean, or other languages
Ability to work 8-hour shift schedules, including weekends and holidays
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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