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Patient Support Center Representative

3 months ago

Little Ferry, United States Talentify.io Full time

Employer Industry: Healthcare Services Why Consider This Job Opportunity Competitive pay up to $27.31 per hour Opportunity for career advancement and growth within the organization Work remotely from anywhere within the U.S. Comprehensive benefits package 5 weeks of paid training provided Clear direction and development opportunities for other roles What To Expect (Job Responsibilities) Handle 75+ inbound calls per day from patients, clinical staff, and community members Assist callers with scheduling, referrals, medication refills, medical advice, registration, and more Multi-task by navigating multiple chat channels and software applications Provide superior customer service and act as a patient advocate Resolve patient issues and document information accurately What Is Required (Qualifications) High School Diploma / GED OR equivalent experience 2+ years of experience working in a customer service-based role Proficiency in using Microsoft Suite and navigating chat channels within Microsoft Teams Ability to work rotating shifts, including holidays Must be 18 years of age or older How To Stand Out (Preferred Qualifications) 1+ years of experience working in a healthcare setting Bilingual in English and any of the following languages: Spanish, Russian, Mandarin, Cantonese, Korean or other #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #J-18808-Ljbffr