Technical Support Representative

2 weeks ago


San Francisco, United States PSG Global Solutions Full time

Description We're looking for a

Technical Support Representative , working in

Biotechnology/Medical Devices

industry in

South San Francisco, California, United States .

Leads inbound and outbound user (customer, study participant, etc.) interactions, including increasing sales and helping schedule/guide study participants. Deliversoutstanding service to all users/participants and help increase customer satisfaction. Reports issues to the engineering and product teams. Creates innovative solutions to meet sales and support needs of our customers

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