Technical Support Representative
2 weeks ago
Description
We're looking for a
Technical Support Representative , working in
Biotechnology/Medical Devices
industry in
South San Francisco, California, United States .
Leads inbound and outbound user (customer, study participant, etc.)
interactions, including increasing sales and helping schedule/guide study
participants.
Deliversoutstanding service to all users/participants and help
increase customer satisfaction.
Reports issues to the engineering and product teams.
Creates innovative solutions to meet sales and support needs of our
customers
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