Front Desk/ Night Auditor- Norcross

2 months ago


Peachtree Corners, United States Cornerstone Hospitality Full time

SCHEDULE FOR THIS POSITION:

Must be available to work both shifts, different days

Tasks and duties

  • MUST have Opera experience.
  • Greeting guests on arrival.
  • Undertaking front desk service duties.
  • Administering check-in and check-outs.
  • Assigning rooms and issuing keys.
  • Delivering mail and messages.
  • Processing guest payments and managing bills.
  • Coordinating with porters, concierge, kitchen staff and housekeeping.
  • Acting as a central source of information for guests during their stay.
  • Processing food and beverage requests.
  • Resolving problems and dealing with conflict or tension with disappointed guests.
  • Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.
Experience:
  • Hotel experience: 1 year (Required)
  • Front desk: 1 year (Required)
  • Opera experience:1 year (Required)


Work Location:Norcross

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