Front Desk/ Night Auditor

6 days ago


Peachtree Corners, Georgia, United States Cornerstone Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk/Night Auditor to join our team at Cornerstone Hospitality. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless guest experience.

Key Responsibilities
  • Front Desk Operations: Greet guests, check-in and check-out, assign rooms, and issue keys.
  • Guest Service: Provide information, resolve issues, and ensure guest satisfaction.
  • Financial Transactions: Process payments, manage bills, and handle cash and credit transactions.
  • Communication: Coordinate with porters, concierge, kitchen staff, and housekeeping to ensure seamless guest service.
  • Problem-Solving: Resolve guest complaints and issues in a professional and courteous manner.
Requirements
  • 1 year of hotel experience, with a focus on front desk operations.
  • 1 year of experience in a similar role, with a strong understanding of front desk procedures.
  • Excellent communication and problem-solving skills.
What We Offer

As a Front Desk/Night Auditor at Cornerstone Hospitality, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional guest service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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