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Tenant Services Coordinator

2 months ago

Doral, United States Baptist Health Full time

Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.

Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.

This year, and for 24 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, based on employee feedback. We’ve also been recognized as one of America’s Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report 2023-2024 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.

But really, the reason we’re excited to come to work is the people.

Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it’s like to be in their shoes. Many of us have been patients here and have had family members as patients here. We’re committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we’re all in. Description:

The Tenant Services Coordinator provides daily organization of facility related projects and activities by acting as the liaison between tenants, property management, maintenance/engineering, security, leasing and/or vendors.

The tenant services coordinator is responsible for providing needed resources and front line services to occupants by working closely with other department professionals in the management and notification of all facility activities.

This position oversees vendors during their performance of site work to ensure that they are working within established guidelines to maintain a safe orderly and clean work environment. This person coordinates and leads the custodial staff by assigning and checking their daily activities.

This position manages occupancy preparation and ensures orderly move in/out of occupants by coordinating with engineering, custodial services, and other departmental functions such as key management and access control.

This position delivers exceptional customer service & professionalism by providing timely response and resolution to questions and concerns.

The person in this role must multitask & prioritize effectively while maintaining cooperative working relationships with different types of people focusing on team and not individual accomplishments. Estimated pay range for this position is $17.89 - $21.65 / hour depending on experience. Qualifications: Degrees: High School,Cert,GED,Trn,Exper

Licenses & Certifications: Drivers License from Florida

Additional Qualifications: Associate degree preferred. Proficiency in MS Office, internet searches, and trainability in other required software.

Must have strong interpersonal skills reflective of a positive attitude and system wide commitment.

Proven ability to work as a team member.

Able to balance multiple responsibilities and projects while keeping all concerned informed of issues and progress.

Able to prioritize effectively and work independently to make effective decisions and follow through on assignments.

Must be organized with attention to detail and have exceptional communication skills.

Administrative and accounting experience supporting commercial properties preferred.

Must be able to build strong relationships with tenants, vendors, and other department personnel.

Must have working knowledge of facility maintenance and operations.

Experience in customer service environment, preferably in a highly visible position requiring frequent interaction with other parites including tenants, vendors, and other departmental personnel. Must be insurable.

As required, successfully complete Baptist issued safe driving course.

Must be able to drive between sites.

Minimum Required Experience: 3

EOE

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