Technical Support Engineer

4 weeks ago


Norfolk, United States CareerBuilder Full time

On behalf of our client, we are seeking an IT professional to act as the sole IT Support at their Norfolk site, supporting roughly 80 end users. This is an excellent opportunity for someone looking to progress from Service Desk or an existing internal IT Support role.

This is a varied role, and will include a blend of 1st/2nd line support duties, ranging from hardware & software, network infrastructure, AV equipment, and telecommunications. As this is a stand alone role, we are seeking a natural self starter with a debugging mindset. The successful candidate will work well under pressure and perform the following but not limited to duties:

IT procurement
User management
Ticket management through to closure
IT projects
Building IT hardware
Software installation

Required skills:

Hardware setup and troubleshooting
Active Directory administration
Strong Knowledge of Windows Operating Systems
Experience of Virtualisation (Hyper V)
Excellent user management
Basic understanding of Networking principles/concepts
2 years+ experience working in a Service Desk/IT Support environment

This is just a snapshot of the requirement - a full job description will be provided on application.

We will be assisting our client in interviewing and appointing successful candidates ASAP on an exclusive basis. So apply without delay if you think this could be the role for you.
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