Technical Support Analyst 2
2 weeks ago
Location: Norfolk, VA
Duration: 12+ Months
Job Description:
The Technical Support Analyst maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions.
Skills:
SkillRequired / DesiredAmountof ExperienceExperience using imaging software to image PCs, preferably KACE.Required3YearsExperience using ticketing systems, preferably TDXRequired2YearsExtensive experience with Microsoft OfficeRequired2YearsCompTIA A+ CertificationRequired1YearsAbility to conduct research into a wide range of computing issues as required.Required2YearsExperience with Active DirectoryRequired2YearsHighly self-motivated and directedRequired2YearsTech savvy with working knowledge of office automation products, databases and remote control.Required1YearsAbility to perform hands-on fixes at the desktop level, including installing and upgrading software.Required2YearsAbility to perform hands-on fixes at the desktop level, installing hardware, implementing file backups and configRequired2YearsPerforming remote troubleshooting through diagnostic techniques and pertinent questionsRequired2YearsProficiency in EnglishRequired3YearsGood understanding of computer systems, mobile devices and other tech productsRequired2YearsCustomer-oriented and cool-temperedRequired3Years
-
Technical Support Analyst 2
1 month ago
Norfolk, United States Serigor Inc. Full timeJob DescriptionJob DescriptionJob Title: Technical Support Analyst 2 (Onsite)Location: Norfolk, VADuration: 12+ MonthsJob Description:The Technical Support Analyst maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and...
-
Technical Support Analyst
11 hours ago
Norfolk, United States Apex Systems Full timeApex Systems is looking for a Technical Support Analyst for one of our largest Healthcare clients! Please see the overview for the position below and if interested, apply here! **W2 ONLY- NO C2C OR PERSONAL LLCs**Title: Technical Support Analyst Client: SentaraLocation: 100% on site at Norfolk General or Sentara Leigh HospitalEmployment Type: 12+ month...
-
HRMS Functional Support Analyst
1 month ago
Norfolk, United States Abacus Full timeJob Description Position: HRMS Functional Support Analyst Department: Technology Reports To: Director of ERP Services Job Summary: Our innovative and growing company is seeking to hire experienced candidates for the position of HRMS Functional Support Analyst. We look forward to viewing your resume. Hampton Roads Transit is looking to hire a HRMS Functional...
-
HRMS Functional Support Analyst
2 weeks ago
Norfolk, United States HonorVet Technologies Full timePosition: HRMS Functional Support Analyst Department: Technology Reports To: Director of ERP Services location - Virginia (Norfolk/Hampton) Job Summary: Our innovative and growing company is seeking to hire experienced candidates for the position of HRMS Functional Support Analyst. We look forward to viewing your resume. The client is looking to...
-
Norfolk, United States People, Technology and Processes LLC Full timeDescription Position Title: Information Assurance Analyst (Policy/Planning) Position Location: Norfolk, VA Clearance Level: Secret Responsibilities will include, but are not limited to: * Provide customers technical support by coordinating software, hardware, network, and security issue resolution. * Install, configure, maintain, and troubleshoot IT systems...
-
Technical Support Specialist
11 hours ago
Norfolk, United States Apex Systems Full timeApex Systems has an urgent need for a Technical Support Specialist in Norfolk, VA! This will be 1 year contract opportunity with a high possibility to extend further. Please see below for details.Job Title: Technical Support SpecialistLocation: Norfolk, VA Duration: 1 year contract with high possibility to extend furtherContract Pay Rate: $20/hourDUTIES AND...
-
Technical Support Specialist
6 hours ago
Norfolk, United States Apex Systems Full timeApex Systems has an urgent need for a Technical Support Specialist in Norfolk, VA! This will be 1 year contract opportunity with a high possibility to extend further. Please see below for details.Job Title: Technical Support SpecialistLocation: Norfolk, VA Duration: 1 year contract with high possibility to extend furtherContract Pay Rate: $20/hourDUTIES AND...
-
Help Desk Analyst 2
2 months ago
Norfolk, United States Crescens Inc. Full timeJob Title: Help Desk Analyst 2 Location: Norfolk, VA Duration: 9 Months contract Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before submitting. Parking: Parking is NOT provided for contractors and there is a monthly...
-
Help Desk Analyst 2
2 weeks ago
Norfolk, United States Crescens Full timeJob Title: Help Desk Analyst 2 Location: Norfolk, VA Duration: 9 Months contract Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before submitting. Parking: Parking is NOT provided for contractors and there is a monthly fee....
-
Help Desk Analyst 2
1 month ago
Norfolk, United States Crescens Full timeJob Title: Help Desk Analyst 2 Location: Norfolk, VA Duration: 9 Months contract Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before submitting. Parking: Parking is NOT provided for contractors and there is a monthly fee....
-
IT Technical Support
5 days ago
Norfolk, United States Athena Technology Group Inc Full timeCompany Description Athena Technology Group, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) focused on Information Technology and Communications consulting, system engineering, integration, deployment and operation of state of the art command and control and information systems that deliver critical network centric solutions to the...
-
Fsr Analyst
1 month ago
Norfolk, United States DCI Solutions Full timeDCI Job Requirement for: **FSR Analyst** Location: Norfolk, VA Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train...
-
SURFMEPP Maintenance Analyst
1 week ago
Norfolk, United States Noblis, Inc. Full timeResponsibilities Surface Maintenance and Engineering Planning Program (SURFMEPP) provides centralized surface ship life cycle maintenance engineering, and class maintenance planning and management. SURFMEPP's primary mission is to maintain and modernize in-service ships throughout the ship's expected service life focusing on a complete, well-engineered, and...
-
HCM Functional Analyst
2 weeks ago
Norfolk, United States DATASOFT TECHNOLOGIES Full timeHCM Functional Analyst Hampton, VA Long Term Contract - 1 year, plus 4 option years (5 years total) Internal Job ID - HRTM These positions are contingent upon contract award. This project is set to begin in March 2024 and the individual will be expected to work onsite with some remote flexibility. Overview: PeopleSoft Functional Human Resources Analyst...
-
Salesforce Technical Support Specialist
2 weeks ago
Norfolk, United States LNB Solutions Inc Full timeWe are looking for individuals who are self-motivated, detail-oriented, and have a strong background in technology and customer service. If you have a knack for troubleshooting and a desire to continuously learn and grow in a fast-paced environment, we want you on our team! Responsibilities As a Technical Support Specialist, you will be responsible for...
-
Salesforce Technical Support Specialist
3 weeks ago
Norfolk, United States LNB Solutions Inc Full timeJob DescriptionJob DescriptionWe are looking for individuals who are self-motivated, detail-oriented, and have a strong background in technology and customer service. If you have a knack for troubleshooting and a desire to continuously learn and grow in a fast-paced environment, we want you on our team!ResponsibilitiesAs a Technical Support Specialist, you...
-
HR Data Analyst/Scientist
2 weeks ago
Norfolk, United States Careers@Gov Full time[What the role is]The Monetary Authority of Singapore (MAS) is Singapore’s central bank and integrated financial regulator.As central bank, MAS promotes sustained, non-inflationary economic growth through the conduct of monetary policy and close macroeconomic surveillance and analysis. It manages Singapore’s exchange rate, official foreign reserves, and...
-
HR Data Analyst/Scientist
1 week ago
Norfolk, United States Careers@Gov Full time[What the role is]The Monetary Authority of Singapore (MAS) is Singapore’s central bank and integrated financial regulator.As central bank, MAS promotes sustained, non-inflationary economic growth through the conduct of monetary policy and close macroeconomic surveillance and analysis. It manages Singapore’s exchange rate, official foreign reserves, and...
-
Cyber Support Analyst
4 days ago
Norfolk, United States Watershed Security Full timeJob DescriptionJob DescriptionCOMPANY OVERVIEWWatershed Security is a Veteran Owned Small Business and a leader in providing quality Cyber Security Services to the Federal Government. Watershed is a great place to work, offering a challenging and respectful work environment. We are growing fast and strive to deliver our vision every day: “To inspire trust...
-
Cyber Support Analyst
3 days ago
Norfolk, United States Watershed Security Full timeJob DescriptionJob DescriptionCOMPANY OVERVIEWWatershed Security is a Veteran Owned Small Business and a leader in providing quality Cyber Security Services to the Federal Government. Watershed is a great place to work, offering a challenging and respectful work environment. We are growing fast and strive to deliver our vision every day: “To inspire trust...