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Service Coordinator

2 months ago


Santa Rosa, United States Hansel Automotive Group Full time

Job Description

Hansel Ford Lincoln is looking for a Service Coordinator to join our Santa Rosa team Pay Range:

The Service Coordinator position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.45 and $20.00. Benefits and Perks Medical Benefits Dental Plan Vision Plan 401-K 401-K employer contributions Flexible Spending Plans Employee Discounts on vehicles, service and parts Responsibilities and Duties Greet our customers with a smile as they arrive Answer a multiple line phone system Complete service documents as necessary Create service appointments and make follow-up calls Assist in managing the service loaner fleet Embody hospitality every day in every way Work well in a fast-paced environment Qualifications and Skills Previous Service or Phone experience within a dealership is a huge plus Multiple-line telephone experience is important Manage/deescalate high stress calls Able to meet and greet the public with enthusiasm Display the highest level of professionalism Must be reliable and punctual Pass a drug test Pass a criminal background check Able to utilize computerized tracking systems Desire and demonstrated commitment to greatness

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