Customer Experience Specialist
3 weeks ago
When Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have predicted how Teknor Apex would become an international custom compounder sought out by companies around the world. After a nearly hundred-year journey that’s carried us through acquisitions and expansion, we now have nine U.S. locations, as well as operations in Belgium, Singapore, Germany, and China. Throughout this global expansion Teknor has remained a privately held company, and today Fain’s grandson sits at the helm, maintaining the family’s tradition of fostering deep employee and customer relationships. These relationships are what allow us—together—to deliver customized compound solutions and help our customer’s create better products. “Manufacturing is a team sport, and we work together to achieve our goals.” ~Jon Fain, Chairman Join the team behind our custom compounds. Essential Duties and Responsibilities: Ensures daily processing of all orders, reviews product availability, collaborates with manufacturing and/or shipping locations and confirms delivery dates. Right first time order entry. Recommends solutions for problems encountered and makes suggestions for process improvements. Maintains relationship with customers by developing understanding and managing assigned accounts. Collaborates with Sales Administrators for the setup of new accounts and maintaining customer requirements. Manages challenging customer requests while still meeting company goals. Escalate issues as needed. Helps customers resolve issues or disputes by investigating and interacting with Credit, Technical Services, Manufacturing, Traffic, Sales, to determine root cause and solution. Monitors inventory management programs as required and takes action as needed to ensure customer satisfaction. Initiates collaboration with others (including customers, Sales Representatives, Sales Managers and Industry Managers, team members and all of supply chain). Responsible for customer reporting, on-time metrics and other analytics. Performs any other similar or related duties as required or directed. Comply with company rules and regulations. Education and/or Work Experience Requirements: High school or G.E.D. Some college course work preferred. Position requires 3-5 years customer service experience. Excellent listening skills. Excellent communication skills. Excellent organizational skills. Ability to multi-task. Strong PC skills, including exposure to ERP systems. Ability to maintain composure under pressure. Originality and creative thinking is necessary. Team Player. Results oriented. Customer/Relationship-oriented. Problem Solving Skills. Self-motivated. Position has no budget or revenue responsibilities. No Supervisory Functions (behavior, attendance, salary). #J-18808-Ljbffr
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Customer Support Specialist
1 week ago
Pawtucket, Rhode Island, United States COLLETTE TRAVEL SERVICE INC Full timeJob OverviewCollette is on the lookout for dedicated Customer Support Specialists to enhance our Client Care Team. This role primarily allows for remote work, with occasional office attendance based on operational requirements.About Collette: Your Gateway to Global ExplorationThe travel industry is thriving, and there's no better time to be part of it. Join...
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Customer Service Specialist
1 week ago
Pawtucket, Rhode Island, United States COLLETTE TRAVEL SERVICE INC Full timeJob OverviewCollette is actively looking for dedicated Customer Service Specialists to enhance our Client Care Team. This role primarily allows for remote work, with occasional office attendance based on operational requirements.About Collette: Discover the World with UsThe travel industry is thriving, and there has never been a more exciting time to be a...
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Documentation Specialist
1 week ago
Pawtucket, United States Hire Talent Full timeJob Title: Documentation Specialist Location: Pawtucket, RI (Hybrid) Duration: 4 Months Do you have a passion for helping others and like the idea of supporting a branded play and entertainment company that creates toys and entertainment that makes the world smile? We have an opportunity available for an Assistant Claims Analyst to join our Customer...
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Leasing and Occupancy Specialist
2 days ago
Pawtucket, Rhode Island, United States WinnCompanies Full timeJob SummaryWe are seeking a highly skilled and customer-focused Leasing and Occupancy Specialist to join our team at WinnCompanies. As a key member of our leasing team, you will be responsible for performing all day-to-day leasing and marketing activities related to apartment rentals, move-ins, recertifications, and lease renewals.Key...
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Shredding Specialist
1 month ago
Pawtucket, United States Stericycle Full timeAbout Us: $19.00/hr; Time & 1/2 After 40 Hours; Mon-Fri; 10am to 6:30pm Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small...
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Shredding Specialist
5 days ago
Pawtucket, United States Stericycle Full timeAbout Us: $19.00/hr; Time & 1/2 After 40 Hours; Mon-Fri; 10am to 6:30pm Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small...
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Product Costing Specialist
3 weeks ago
Pawtucket, United States Teknor Apex Full timeWhen Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have predicted how Teknor Apex would become an international custom compounder sought out by companies around the world. After a nearly hundred-year journey th Specialist, Product, ERP, Manufacturing, Technology, Support
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Leasing and Occupancy Specialist
5 days ago
Pawtucket, Rhode Island, United States WinnCompanies Full timeJob SummaryWe are seeking a highly skilled Leasing and Occupancy Specialist to join our team at WinnCompanies. As a key member of our property management team, you will be responsible for performing all day-to-day leasing and marketing activities related to apartment rentals, move-ins, recertifications, and lease renewals.Key ResponsibilitiesComplete both...
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B2B Content Specialist
1 week ago
Pawtucket, Rhode Island, United States COLLETTE TRAVEL SERVICE INC Full timePosition OverviewCollette Travel Service Inc. is seeking a skilled B2B Content Specialist to enhance their Marketing team.About Collette: Your Gateway to Global ExplorationJoin Collette, a dedicated team committed to making travel aspirations a reality. If you are enthusiastic about travel and eager to develop your skills, Collette offers an ideal...
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Strategic Account Sales Specialist
5 days ago
Pawtucket, Rhode Island, United States MSC Industrial Supply Full timeBUILD A BETTER CAREER WITH MSCAt MSC Industrial Supply Co., we recognize that our success is driven by our people. As a premier North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services, we have built a legacy of excellence over the past 80 years. Our commitment to delivering value to our customers and...
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Strategic Account Sales Specialist
1 week ago
Pawtucket, Rhode Island, United States MSC Industrial Supply Full timeBUILD A BETTER CAREER WITH MSCAt MSC Industrial Supply Co., we believe that exceptional service begins with exceptional people. As a premier North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services, we are committed to delivering excellence. With over 80 years of experience and a catalog of more than 2...
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Strategic Account Sales Specialist
5 days ago
Pawtucket, Rhode Island, United States MSC Industrial Supply Full timeBUILD A BETTER CAREER WITH MSCAt MSC Industrial Supply Co., we prioritize our customers and community by employing the best talent in the industry. As a premier North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services, we have over 80 years of experience and offer more than 2 million products across...
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AR Collections Specialist
1 week ago
Pawtucket, United States Pet Food Experts Inc Full timeDistribution is our expertise, but people are our focus. At Pet Food Experts, we invest in the relationships that build businesses, support people and grow our industry. With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do. Because we know that when we do right by people, we ultimately do right by...
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Payroll Specialist
3 months ago
Pawtucket, United States Planet Professional Full timeJob Title: Payroll SpecialistContract estimated duration 9-12 monthsHybrid (Tuesdays and Thursdays required onsite in Pawtucket, RI)Must Haves:3+ years of payroll processing experience (multi state, multi site)Nice to have:UKGKronos Client job description:The Payroll Specialist is responsible for preparing and processing all weekly, semi-monthly, and monthly...
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Payroll Specialist
2 months ago
Pawtucket, United States Planet Professional Full timeJob Title: Payroll SpecialistContract estimated duration 9-12 monthsHybrid (Tuesdays and Thursdays required onsite in Pawtucket, RI)Must Haves:3+ years of payroll processing experience (multi state, multi site)Nice to have:UKGKronos Client job description:The Payroll Specialist is responsible for preparing and processing all weekly, semi-monthly, and monthly...
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AR Collections Specialist
2 weeks ago
Pawtucket, United States Pet Food Experts Inc Full timeJob DescriptionJob DescriptionDistribution is our expertise, but people are our focus. At Pet Food Experts, we invest in the relationships that build businesses, support people and grow our industry. With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do. Because we know that when we do right by...
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Operations Service Specialist
5 days ago
Pawtucket, Rhode Island, United States Encore Fire Protection Full timePosition Overview: Are you someone who confronts challenges directly and excels in dynamic environments? If you possess a competitive spirit and a strong drive for excellence, then Encore Fire Protection may have an opportunity that aligns with your aspirations. At Encore, we recognize that our success is rooted in our diverse and skilled workforce. As a...
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ADHD Specialist
3 weeks ago
Pawtucket, United States Ironshore Pharmaceuticals Inc Full time $100,000 - $140,000Job DescriptionJob DescriptionADHD Specialist - Providence, Rhode IslandJob Purpose The ADHD Specialist is responsible to meet and strive to exceed all quarterly and annual sales objectives by developing territory specific sales strategies and plans aimed at driving utilization within their defined geography.*This is a field based position. Candidates must...
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Custodial Support Specialist
5 days ago
Pawtucket, Rhode Island, United States Pawtucket Health Full timePosition Overview:Custodial Support SpecialistPawtucket Falls Health Care is seeking a dedicated custodial support specialist to enhance our exceptional team.Shift: WeekendsAbout Us: Pawtucket Falls Health Care is nestled in a serene and peaceful community. We provide premier care and rehabilitation services tailored to the needs of our residents. Through...
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Automation Specialist
1 week ago
Pawtucket, Rhode Island, United States Nucor Harris Rebar Full timeSafety is paramount for all roles at Nucor; therefore, candidates must exhibit the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards consistently.Nucor Harris Rebar is looking for candidates for the Automation Specialist position. As a premier fabricator, installer, and distributor of concrete...