Leasing and Occupancy Specialist
1 week ago
We are seeking a highly skilled Leasing and Occupancy Specialist to join our team at WinnCompanies. As a key member of our property management team, you will be responsible for performing all day-to-day leasing and marketing activities related to apartment rentals, move-ins, recertifications, and lease renewals.
Key Responsibilities- Complete both Low-Income Housing Tax Credit (LIHTC) and Project-Based Section 8 certifications.
- Interact with prospective and current residents to achieve maximum occupancy.
- Generate and manage traffic, lotteries, wait lists, property tours, leasing apartments, qualifying prospects, and following up on prospect leads.
- Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
- Deliver customer service that exceeds expectations for new and current residents.
- Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
- Review, prioritize, and distribute resident service requests as required.
- May assist with the planning and facilitation of property events or programs required by the mixed-income program guidelines.
- May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional, or corporate initiatives.
- Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
- Remain current with local events and hiring trends that may have an impact on the property.
- Remain up-to-date with federal, state, or other regulatory requirements and programs.
- High school diploma or GED equivalent.
- 1-3 years of relevant work experience.
- Direct, start-to-finish experience completing LIHTC and Project-Based Section 8 certifications.
- Proficiency in Microsoft Office applications.
- Solid organizational and administrative skills.
- Excellent customer service skills.
- Outstanding verbal and written communication skills.
- Superb attention to detail.
- Associate's degree.
- Bilingual in English and Spanish.
- Experience with Yardi or RealPage property management software.
- SHCM certification.
- Certified Occupancy Specialist (COS) certification.
- Certified Professional of Occupancy (CPO) certification.
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