Legal Intake Specialist
2 days ago
A plaintiff's law firm is seeking a Legal Intake Specialist to join their team. This role is client facing and supports multiple attorneys.
*This position is on-site 5 days per week in Ridgefield Park, NJ
Requirements:
- Customer Service Experience
- Professional and empathetic telephone etiquette
- Active listening, verbal and communication skills
- Computer proficiency (Microsoft Office 365/Suite)
- Excellent written, spelling, punctuation and grammar skills
- Ability to obtain, confirm and update data at a high level of accuracy
- Attention to detail, ability to acquire all needed information
- Organizational and time-management skills
- Ability to multitask and prioritize tasks
- Ability to work within a team while handling individual responsibilities
- Adaptability, flexibility, able to perform in a dynamic working environment
Qualifications:
- High Volume / Fast paced Contact Center Experience
- Salesforce Experience (Litify Experience a BIG plus)
- Proficient using multiple software & programs (CRM, VoIP, Electronic signature)
- College Degree a Plus
- Legal Experience a Plus
- Bilingual (Spanish) a Plus
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