Legal Intake Specialist

2 days ago


Ridgefield Park, United States Tandym Group Full time

A plaintiff's law firm is seeking a Legal Intake Specialist to join their team. This role is client facing and supports multiple attorneys.

*This position is on-site 5 days per week in Ridgefield Park, NJ

Requirements:

  • Customer Service Experience
  • Professional and empathetic telephone etiquette
  • Active listening, verbal and communication skills
  • Computer proficiency (Microsoft Office 365/Suite)
  • Excellent written, spelling, punctuation and grammar skills
  • Ability to obtain, confirm and update data at a high level of accuracy
  • Attention to detail, ability to acquire all needed information
  • Organizational and time-management skills
  • Ability to multitask and prioritize tasks
  • Ability to work within a team while handling individual responsibilities
  • Adaptability, flexibility, able to perform in a dynamic working environment

Qualifications:

  • High Volume / Fast paced Contact Center Experience
  • Salesforce Experience (Litify Experience a BIG plus)
  • Proficient using multiple software & programs (CRM, VoIP, Electronic signature)
  • College Degree a Plus
  • Legal Experience a Plus
  • Bilingual (Spanish) a Plus


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