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Legal Intake Specialist
1 month ago
We are a boutique personal injury law firm seeking a Legal Intake Specialist to become a part of our team You will be the first point of contact for our current or prospective clients and gather critical claim information during initial consultation or client support triage. We provide hands-on trainings, so you do not need to have any prior legal experience to apply. If you are a self-motivated and detail-oriented individual who enjoys helping people and would like to learn more about the law and the science, we'd like you to join us
Responsibilities:
- Handle inbound calls and website inquiries from current clients, prospective new clients, co-counsel, or vendors.
- Provide client concierge and triage phone calls or online inquiries to attorneys or paralegals.
- Undertake initial claim consultation and complete intake forms for prospective clients.
- Collaborate with the client relations team, paralegals, and attorneys.
Qualifications:
- Proficient verbal and written communication, Microsoft Office software, and other basic computer skills.
- Strong organizational skills, including attention to detail, critical thinking, and efficient time management.
- Ability to learn, adapt, and collaborate in a fast-paced environment.
- Previous experience in client communication, legal services, or other related fields preferred.
- Bilingual/Spanish speaker preferred.
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