Technical Service
3 weeks ago
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical Service - Service Engineer (Excavators) Date: Aug 20, 2024 Location: Chicago, IL, US, 60631 OnsiteorRemote: Hybrid Position Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, includingTimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. The Service Engineer is responsible for trouble shooting, problem solving, and working with the quality process to minimize the downtime of our construction equipment products (e.g; Quarry and Mining Equipment). This team will provide feedback to our global manufacturing headquarters (located in Japan) of trends and patterns of the construction equipment that may be related to the North American market applications or product quality (Ex: defect in material/workmanship). The Service Engineer will work with the Quality team and investigate the root cause of certain failures and work through the countermeasures process to ensure product quality. This position is responsible for determining the differences between a defect in material/workmanship or if the failure was an end user (customer/operator) error. The Service Engineer will also be responsible for troubleshooting a failure. Will use their analytical and problem-solving skills to review failure trends and determine the root cause. Key Job Responsibilities Technical Service Requests (TSR) - Review and respond to incoming technical service issues to assist distribution with issues. Technical Service Information (TSI) - Review and process inbound TSI information and send to the respective mfg. plant for further review. Other special projects as required Qualifications/Requirements Must have at least 3-5 years of "hands on" field Service or shop Service experience Education (Trade school) or an Associates degree in Applied Science in heavy equipment/agriculture service (Komatsu ACT or other manufacturer equivalent). Ability to multi-task, manage multiple deadlines and projects. Ability to be flexible and adaptable to thrive in a fast-paced environment with the ability to handle pressure. Strong motivation self starts and the ability to work as an individual and in a team environment to make contributions that Komatsu results. Must have strong proficiency in Microsoft Office specifically with Pivot Tables and other reporting tools a plus, graphs and creating presentations. Must demonstrate strong analytical and problem-solving skills. Must be able to travel up to 25-30% which may include International travel without any restrictions. Additional Information The travel required for this position is done by both plane and rental car. This position may be required to walk around stock yards on gravel or uneven pavement, required to climb and pull themselves up on mining and construction equipment, which can be both quite large and tall, in order to troubleshoot problems. Due to the nature of the position, the individual will have exposure to adverse weather conditions (hot, cold, humidity, etc.) due to the customer and distributor work sites (Example high altitude, stock yards, etc.). Must be able to lift a minimum of 30-40 lbs. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr
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Technical Service Specialist
2 weeks ago
Chicago, Illinois, United States Ayalytical Instruments Full timeJob Overview: We are looking for a motivated and skilled Technical Service Specialist to join our dedicated team. This position involves the maintenance and servicing of our advanced measuring instruments, ensuring peak performance and high levels of customer satisfaction. The ideal candidate will possess strong problem-solving skills, a passion for...
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Technical Service Specialist
2 weeks ago
Chicago, Illinois, United States Ayalytical Instruments Full timeJob Overview:We are looking for a motivated and talented Technical Service Specialist to join our team. This position is essential for the maintenance and servicing of our advanced measuring instruments, ensuring they operate at peak efficiency and meet customer expectations. The successful candidate will possess strong problem-solving skills, a passion for...
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Head of Engineering Services
1 week ago
Chicago, Illinois, United States Diamond Technical Services Full timeBecome a Key Player as Director of Engineering OperationsCompany: Diamond Technical ServicesLocation: Bolingbrook, ILType: Full-timeAbout Us: Diamond Technical Services stands at the forefront of the engineering sector, delivering exceptional technical solutions across diverse industries. Our commitment to excellence and customer satisfaction fuels our...
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Manager, Technical Service
2 months ago
Chicago, United States Crown Holdings Full timeJob Title Manager, Technical Service Plant/Location Chicago, IL 60290 US (Primary)Des Moines, IA 50301 USDubuque, IA 52001 USMilwaukee, WI 53201 USMinneapolis, MN 55401 USOshkosh, WI 54901 US Job Type Salary Category Field Service Career Level Manager Education Bachelor's Degree Job Accountabilities CROWN Cork & Seal USA,...
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Manager, Technical Service
2 months ago
Chicago, Illinois, United States Crown Holdings Full timeJob TitleManager, Technical ServicePlant/LocationChicago, IL 60290 US (Primary)Des Moines, IA 50301 USDubuque, IA 52001 USMilwaukee, WI 53201 USMinneapolis, MN 55401 USOshkosh, WI 54901 USJob TypeSalaryCategoryField ServiceCareer LevelManagerEducationBachelor's DegreeJob AccountabilitiesCROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings,...
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Technical Service Manager
2 weeks ago
Chicago, Illinois, United States Crown Holdings, Inc. Full timeJob SummaryWe are seeking a highly skilled Technical Service Manager to join our team at Crown Holdings, Inc. This role will be responsible for providing technical leadership and expertise in aluminum materials development, specifications, and qualifications.Key ResponsibilitiesLead the development and implementation of aluminum materials specifications and...
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Technical Account Manager
2 months ago
Chicago, United States Pacific Advisory Service Full timeJob DescriptionJob DescriptionThis is a unique position in semiconductor inspection and metrology equipment sales to labs across the country. A successful candidate will be results-oriented with a strong aptitude for achieving forecasted goals, strategic negotiation and matching customer process challenges with complex measurement and...
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Technical Account Manager
3 months ago
Chicago, United States Pacific Advisory Service Full timeJob DescriptionJob DescriptionThis is a unique position in semiconductor inspection and metrology equipment sales to labs across the country. A successful candidate will be results-oriented with a strong aptitude for achieving forecasted goals, strategic negotiation and matching customer process challenges with complex measurement and...
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Library Technical Services Manager
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Service Technician
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Chicago, Illinois, United States Rise Technical Recruitment Ltd Full timeField Service Technician$26-$35/hr + Great Company Culture + Excellent Benefits + Bonus + Local Patch + Progression OpportunitiesChicago, IL (Commutable from: Rockford, Naperville, Joliet, Elgin, Gary, Valparaiso)Are you a Service Technician with PLC Troubleshooting experience, looking to join a leading, national company, who will allow you to develop your...
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CNC Service Technician Chicago
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Chicago, Illinois, United States Wright Technical Services Full timeWright Technical Services is collaborating with a leading organization in the CNC machinery sector, seeking to enhance their team with a CNC Service Technician in the Midwest. This role is integral to the Customer Support Division, focusing on the setup, upkeep, troubleshooting, and repair of machinery at client sites. The ideal candidate will possess a...
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Field Service Engineer
2 months ago
Chicago, United States Wright Technical Services Full timeJob DescriptionJob DescriptionWright Technical services is supporting a top client in the CNC machine space who is looking to add a Field Service Engineer to their team in the Midwest. This individual will be a member of the Customer Support Department and be responsible for the installation, maintenance, trouble shooting and repair of their machinery at...
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Financial Services Technical Lead
1 month ago
Chicago, United States ServiceNow Full timeJob DescriptionJob DescriptionCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®....
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Technical Services Engineer
4 weeks ago
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Technical Service Specialist
2 months ago
Chicago, United States Sealed Air Corporation Full timeJoin Our Team as a Technical Service Technician! 🌟What You'll Do:As a Technical Specialist, you'll play a crucial role in supporting Sealed Air's customers by providing exceptional technical service and promoting our Cryovac packaging materials and equipment systems. You will be a key player in enhancing customer satisfaction and driving sales success...
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Treasury Services Technical Advisor
2 weeks ago
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Technical Service
3 weeks ago
Chicago, United States Komatsu Full timeKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...
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Technical Services Engineer
2 months ago
Chicago, United States Newly Weds Foods Full timeJob Summary: The Technical Service Engineer is responsible for working proficiently in all aspects and functions of NWF product applications including but not limited to process assessing, troubleshooting and ingredient functionality. Benefits: Medical Insurance Prescription Drug Plan Dental/Vision Insurance Employee Incentive Plan Flexible Spending Account...
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Technical Service Engineer
6 days ago
Chicago, Illinois, United States MyCareersFuture Full timeJob SummaryMyCareersFuture is seeking a highly skilled and motivated IT Production Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers.Key Responsibilities:Handle incidents and service requests in a timely and efficient manner.Receive and prioritize...
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Technical Service Specialist
2 weeks ago
Chicago, Illinois, United States Sartorius Full timePosition OverviewWe are seeking a dedicated Technical Service Specialist to join our team, focusing on the AMBR product line. This role is pivotal in providing exceptional service and support during field operations across various regions.Key ResponsibilitiesAs a Technical Service Specialist, your primary duties will include:Conducting installations,...
