Technical Service Manager

2 months ago


Chicago, Illinois, United States Crown Holdings, Inc. Full time
Job Summary

We are seeking a highly skilled Technical Service Manager to join our team at Crown Holdings, Inc. This role will be responsible for providing technical leadership and expertise in aluminum materials development, specifications, and qualifications.

Key Responsibilities
  • Lead the development and implementation of aluminum materials specifications and qualifications
  • Provide technical support and guidance to production plants and suppliers
  • Identify and develop joint development opportunities with suppliers to improve performance and efficiency
  • Coordinate trials and provide on-site management of trial activity
  • Support on-going improvement in plant performance through hands-on technical support and expertise
  • Assist in the investigation and resolution of metal-related quality and performance issues
  • Arrange and lead technical meetings between Crown and its suppliers
  • Participate in supplier audits
Requirements
  • Bachelor's degree in engineering, materials science, metallurgy, or a related discipline
  • 5-10 years of experience in materials development and/or metal manufacturing, packaging manufacturing, or a similar industry
  • Experience in aluminum, tinplate/steel, and/or tooling materials and their bulk properties and surface properties is a clear advantage
  • Experience managing projects to completion while interfacing with multiple departments
  • Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual
  • Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with suppliers and employees at all levels of the organization
  • Well organized and detail oriented with good time management skills
  • Strong PC skills are a must
  • Committed to on-going personal development and career growth
  • Knowledge and/or certification in Six Sigma is a bonus
Working Conditions
  • Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office
  • May be exposed to moving mechanical parts and vehicular traffic
  • May be exposed to a wide range of temperatures
  • The noise level is frequently loud


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