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Coordinator I Product Certification

3 months ago

Ann Arbor, United States NSF Full time
Job Description

As a Coordinator I Product Certification, Performs a wide range of administrative and customer related duties with varying complexity to support the Product Certification team programs and processes. Communicates with and provides technical and administrative support services to a wide range of internal and external stakeholders. Anticipates and resolves problems; updates leader on status of projects.

Responsibilities

Principal Accountabilities:
  • Reviews and processes technical data requirements to support product certification.
  • Conducts customer outreach and client communication in order to support product certification, strengthening and supporting client relationships.
  • Receives and inputs data that may be directly associated with the certification process. Manages advanced customer data and interactions across service areas.
  • Update and maintain live documents and projects, providing administrative support services for client driven project activities.
  • Organizes and implements administrative systems and procedures performing necessary support duties.
  • Draft, edit and prepare correspondence, reports and other material using word processing, spreadsheets and/or databases. May include following up, processing and filing invoices.
  • Prepares and maintains relevant work records, reviews documents, maintain email box inquiries and ensure proper account managers receive relevant inquiries, etc.
Qualifications
  • Minimum High School diploma or GED equivalent.
  • Microsoft Office software skills
  • Exemplary communication skills.
  • Exceptional attention to detail.
  • Ability to work independently and meet deadlines.
  • Demonstrated organizational and prioritization skills.
  • Must be proactive and self-starter
  • Ability to quickly adapt to process and workflow changes

#LI-DNI

About Us

NSF is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and life-enhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.

Our nearly 3,000 employees provide services in over 180 countries through many of our global offices, at our 35,000 client sites, from home offices and in state-of-the-art laboratories. We're growing fast and expanding into new areas such as sustainability and digital. And that's where you come in. Come join a team that makes a difference in the world.

More information about NSF can be found at nsf.org

One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

About the Team

NSF provides expertise and accredited food services across the entire food value chain: from agriculture, animal welfare, aquaculture, dairy, and production through to processing, distribution, quality management, retail, and restaurants. As a pioneer in food safety, we help businesses thrive while achieving their food sustainability, compliance, and risk management goals.

Our certifications services cover the Global Food Safety Initiative, supplier assurance, foodservice equipment and nonfood compounds, and organic and Certified Transitional certification through Quality Assurance International (QAI). We also offer HACCP validation and inspection, label claims verification and certification, DNA and food package testing, and product and process development. Separately, we provide expert consulting, food safety training, and auditing in areas including food fraud and gap assessments, retail food safety, and brand standards.