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Lead Payment Analyst
2 months ago
J&J Family of Companies - Lead Payment Analyst
Location: Titusville, NJ (Remote work options may be considered on a case-by-case basis)
Key Responsibilities:
Manage end-to-end investigator/site payment processes, payment calculations, and clinical trial payments.
Act as liaison among colleagues within Contract & Centralized Services (CCS) and study teams to assist with complex issue resolution.
Understand and analyze study-specific documents, PO calculators, CTAs, and other required study information.
Partner with SCMs, LTMs, and SMs to ensure a collaborative environment.
Answer queries and resolve issues with sites and study teams.
Rectify failed payments for purchase requisitions.
Provide exemplary customer focus and drive solutions.
Train new CCS team members on specific processes and technology.
Demonstrate leadership through appropriate team guidance.
Responsible for training study teams relating to payment support and specific processes.
Manage performance and development of team members in a global virtual environment.
Develop talent to enhance the team's effectiveness.
Qualifications:
Education:
Bachelor’s degree is required.
Experience and Skills:
Required:
5 - 8 years’ experience in the pharmaceutical industry/clinical research.
Working knowledge of clinical payment processing and systems with at least 4 years of payment experience.
Familiarity with local systems, including mCTMS, RAVE, iCertis, and A/P systems.
Excellent communication skills (both oral and written).
Ability to work effectively in cross-functional teams.
Strong analytical and problem resolution skills.
Proficient in MS Office suite.
Demonstrate innovative spirit and strong interpersonal skills.
Ability to work independently and collaboratively.
Preferred:
Familiarity with healthcare compliance (HIPAA, FCPA, Safe Harbor, etc.).
Previous experience working in virtual teams.
Other:
Travel Percentage: 10%
Compensation and Benefits:
The anticipated base pay range for this position in the San Francisco Bay Area, CA is $119,000 to $191,820. In other U.S. locations, the range is $104,000 to $166,750. This position is eligible for an annual performance bonus and various employee benefit programs, including medical, dental, vision, and retirement plans.
Time Off Benefits:
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year
Holiday pay - up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
This job posting is anticipated to close on 07/25/2024. For more details, visit
Johnson & Johnson Careers .
Primary Location:
NA-US-New Jersey-Titusville
Other Locations:
NA-United States
Job Function:
Clinical Trial Project Management
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