Tire Sales Manager

2 weeks ago

Lansing, United States Shaheen Chevrolet Full time
Join the Winning Team at Shaheen Chevrolet as a Tire Sales Manager

Are you ready to be a part of the best automotive dealership in the area? At Shaheen Chevrolet, we pride ourselves on being a family-oriented establishment with a bustling shop. We are looking for a dynamic and experienced individual to join our team as a Tire Sales Manager.

Why Join Shaheen Chevrolet?
  • Compensation & Hours: Potential to earn $75,000/year + and benefits. The schedule will be 40+ hours per week.
  • Benefits Package: Enjoy a comprehensive benefits package including medical, dental, vision, disability, life insurance, and a 401K with employer match Benefits start the first day of the month following 30 days of service. Also included is paid time off for vacation, sick, personal, and Holidays
  • Career Advancement: Opportunities to grow within the premier automotive hub.
  • Family-Oriented Atmosphere: At Shaheen Chevrolet, we're more than just a team; we're a family. Experience the camaraderie of working in an environment where everyone's success is a collective achievement.
Key Responsibilities:
  • Customer-Centric Approach: Greet and assist service customers with a friendly and courteous demeanor, ensuring their satisfaction throughout the entire tire-related service process.
  • Expertise in Tire Services: Maintain certification in major tire brands, TPMS, vehicle alignment, and tire balancing. Be the go-to tire person for the dealership.
  • Knowledgeable Professional: Stay informed about manufacturer tire rebates, GM offers, and Tire Price Match Guarantee programs. Manage tire inventory efficiently.
  • Operational Excellence: Create repair orders, estimates, and invoices. Inspect repairs for proper completion and maintain a tire installation schedule.
  • Quality Assurance: Review MPVI reports, track and report necessary information to the Service Manager, and record all tire DOT numbers as required.
Qualifications:
  • Experience: Two to four years of related experience and/or training in tire sales management and services.
  • Certifications: Certified in TPMS, vehicle alignment, and tire balancing.
  • Skills: Ability to read and interpret documents, write routine reports, speak effectively with customers and employees, and perform basic mathematical operations.
  • License: Valid Driver's License.
If you are passionate about tires, customer satisfaction, and want to contribute to the success of Shaheen Chevrolet, apply now and help give our guests the ultimate automotive experience

SUMMARY

The Tire Sales Manager sells tires and tire related services to customers and helps the Service Manager with the total tire operations of the Quick Lube department.

ESSENTIAL DUTIES include the following. Other duties may be assigned.
  • Maintain a high level of grooming, hygiene and uniform appearance.
  • Conduct all business with sincerity, honesty and genuine concern for the customers.
  • Promptly meet and greet Service customers in a friendly and courteous manner.
  • Completes and maintains Certification by all major tire brands.
  • Certified in TPMS., Certified in vehicle alignment, Certified in vehicle tire balancing.
  • Understands and able to execute all warranty claims by manufacturer.
  • The "go to" tire person for the dealership.
  • Is aware of and understands all manufacturer tire rebates, GM offers and Tire Price Match Guarantee programs.
  • Is knowledgeable of tire inventory, knows how to order and stock tires in tire inventory.
  • Create properly prepared repair orders, estimates and invoices.
  • Inspect repairs and maintenance jobs for proper completion.
  • Maintain a tire installation schedule in CDK service appointment calendar (SAC)
  • Review the MPVI report for completion and quality.
  • Track and report to the Service Manager information that is required.
  • Records and documents all tire DOT numbers as required by management.
  • Performs daily tire walks of Service and Used car lots.
  • Strive to increase tire sales and production.
  • Provides a complete and accurate written estimate for parts and labor.
  • Obtains customer's signature on repair order; provides customer with an estimate.
  • Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
  • Explains completed work and all charges to customers. Reviews MPVI with customer.
  • Maintain high customer satisfaction standards.
  • Keeps work area clean.

MARGINAL DUTIES include the following. Other duties may be assigned.

Advise the Service Manager of any situation that jeopardizes the safety, welfare or integrity of the Dealership, its employees or customers.

Refers to service history, inspects vehicle, and recommends additional needed service.

Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Two to four years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions and risk of electrical shock. The noise level in the work environment is usually very loud.

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