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Optical Store Manager

2 months ago

Lansing, Michigan, United States EssilorLuxottica Group Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager to join our team at EssilorLuxottica Group. As a key member of our management team, you will be responsible for leading a team of sales professionals and driving business growth in our optical retail stores.

Key Responsibilities
  • Leadership and Team Management
    • Lead a team of sales professionals to achieve sales targets and improve customer satisfaction
    • Develop and implement strategies to improve team performance and productivity
  • Business Operations
    • Manage store operations, including inventory management, visual merchandising, and store maintenance
    • Monitor and analyze sales data to identify trends and opportunities for growth
  • Customer Service
    • Provide exceptional customer service to drive sales and improve customer loyalty
    • Develop and implement strategies to improve customer satisfaction and retention
  • Training and Development
    • Provide training and coaching to team members to improve their sales and customer service skills
    • Develop and implement training programs to improve team performance and productivity
Requirements
  • Education and Experience
    • High school diploma or equivalent required; college degree or equivalent preferred
    • Minimum 1 year of management/supervisory experience in a retail or sales environment
  • Skills and Qualifications
    • Strong leadership and team management skills
    • Excellent communication and interpersonal skills
    • Ability to analyze sales data and identify trends and opportunities for growth
    • Ability to develop and implement strategies to improve team performance and productivity
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.