Customer Accounts Specialist
5 days ago
Precipart, located in Farmingdale, NY, is looking for a Customer Accounts Specialist with a strong customer focus to coordinate processes from purchase order initiation to delivery. This includes, initiating quotations for production items and overseeing contracted inventory levels and customer satisfaction measures. As a Customer Accounts Specialist, you will proactively communicate issues to all appropriate internal departments and take the lead to communicate resolution with customers. We are looking for someone who is customer-centric and can confidently recommend solutions to ensure customer satisfaction.
ESSENTIAL FUNCTIONS:
Oversee customer schedules and monitor our commitment dates against customer requirements
Receive customer PO's and perform a commercial contract review of quotation vs customer PO. Resolve discrepancies (if any)
Process customer purchase orders, inquiries, and/or customer issues related to orders
Process purchase orders and/or manufacturing orders for outsourced products
Oversee delivery execution and logistics of customer orders and purchase/manufacturing orders to meet customer demand
Gather and communicate, externally and internally, information pertaining to changes to existing orders
Track order activity and communicate any potential delivery problems
Update internal systems and customer portals in accordance with changes
Quickly and effectively resolve customer or production issues, and provide timely communication to customers on status and resolution
Perform monthly account review customer forecast vs backlog and manufacturing/purchase orders
Understand customers measurements of Precipart, i.e. on time delivery to request date, on time delivery to promise date, etc. Work to make sure Precipart is aligned with measurements, and performing at the highest standard
Run customer specific reports and share data with customers
Provide pricing, inventory availability and production schedule information to customers
Review contractual inventory amounts required in stock per customer. Adjust discretionary amounts based on future projections, on time delivery and changes to delivery dates.
Perform project work as assigned
Perform other duties as assigned
Responsible for conforming with the companys quality management system requirements, as well as contributing to its overall effectiveness, and the ultimate goals of customer satisfaction, product compliance and ethical practices/behavior.
REQUIRED EXPERIENCE / SKILLS / EDUCATION:
Minimum 2 years experience working in a similar role (candidates with less experience can be considered for Coordinator level).
Associates degree required or equivalent work experience
Proficient in MS Excel, Word, Outlook
Must be customer focused
Must be analytical
Excellent communication skills
Able to meet aggressive deadlines
Adapt to changing priorities
Excellent organizational and multitasking ability
Assertiveness and confidence
Able to make decisions that will impact customers
Goal-driven with ability to work under pressure
Good problem-solving skills
PREFERRED EXPERIENCE / SKILLS / EDUCATION
Bachelor's degree preferred
Experience with Mapics or other MRP/ERP programs a plus
PAY RANGE: $25.00 to $30.00 an hour
WHAT WE'LL OFFER YOU IN RETURN:
Base salary plus incentive program
Paid time off (TOB, holidays, parental leave)
Medical, dental, vision insurance
Flexible Spending Account
Health Savings Plan
Life insurance, enhanced short term and long-term disability insurance and other voluntary insurance plans
401k Profit sharing plan
Tuition Reimbursement
Employee Referral Bonus
National Employee Assistance Program
529 College Savings Program
Professional development and training
Brand new, modern workspace and manufacturing facilities
Company events and outings, from Employee Appreciation Day to professional sports games
Stable organization with opportunities for future growth within the company
ABOUT PRECIPART:
Precipart engineers, designs and manufactures high precision custom solutions for the worlds leading companies in the Medical, Aerospace and Industrial markets. We act as a partner across your entire manufacturing process by engineering precision gears, mechanical components, assemblies and motion control solutions, as well as delivering end-to-end capabilities and more. With offices in Switzerland, the U.S. and U.K, we are here to help you engineer possible.
-
Customer Accounts Specialist
5 days ago
Farmingdale, United States Precipart Group, Inc. Full timeCustomer Accounts Specialist with a strong customer focus to coordinate processes from purchase order initiation to delivery. This includes, initiating quotations for production items and overseeing contracted inventory levels and customer satisfaction measures. As a Customer Accounts Specialist, you will proactively communicate issues to all appropriate...
-
Customer Accounts Specialist
2 weeks ago
Farmingdale, United States Precipart Group, Inc. Full timeCustomer Accounts Specialist with a strong customer focus to coordinate processes from purchase order initiation to delivery. This includes, initiating quotations for production items and overseeing contracted inventory levels and customer satisfaction measures. As a Customer Accounts Specialist, you will proactively communicate issues to all appropriate...
-
Customer Account Management Specialist
2 weeks ago
Farmingdale, New Jersey, United States Ohm Systems Full timeJob OverviewSummary: We are looking for a meticulous and systematic professional to assist in managing customer accounts and overseeing billing processes. This position entails evaluating customer accounts, tracking billing statuses, organizing documentation, making follow-up communications with clients, and executing data entry tasks. The ideal candidate...
-
Customer Account Support Specialist
6 days ago
Farmingdale, Maine, United States Ohm Systems, Inc Full timeAbout the RoleWe are seeking a detail-oriented and organized individual to support customer account management and billing follow-up.Key ResponsibilitiesAccount Review and Management: Review customer accounts and billing statuses to ensure accuracy.Document Management: File and organize documents related to customer accounts.Customer Communication: Make...
-
Customer Account Management Specialist
1 week ago
Farmingdale, Maine, United States Ohm Systems, Inc Full timeOverviewWe are looking for a meticulous and systematic professional to assist in managing customer accounts and overseeing billing processes. This position entails evaluating customer accounts, tracking billing statuses, organizing documentation, reaching out to customers for follow-ups, and executing data entry tasks. The successful candidate will possess...
-
Customer Account Management Specialist
2 weeks ago
Farmingdale, Maine, United States Ohm Systems, Inc Full timeOverviewWe are looking for a meticulous and systematic professional to assist in managing customer accounts and overseeing billing processes. This position entails evaluating customer accounts, tracking billing statuses, organizing documentation, making follow-up communications with clients, and executing data entry tasks. The successful candidate will...
-
Customer Account Management Specialist
2 weeks ago
Farmingdale, Maine, United States Ohm Systems, Inc Full timePosition OverviewWe are looking for a meticulous and systematic professional to assist in managing customer accounts and overseeing billing processes. This position entails evaluating customer accounts, tracking billing statuses, organizing documentation, conducting follow-up communications with clients, and executing data entry tasks. The ideal candidate...
-
Accounts Receivable Specialist
3 days ago
Farmingdale, New York, United States The Bachrach Group Full timeJob SummaryWe are seeking a highly skilled Accounts Receivable Specialist to join our team at The Bachrach Group. As a key member of our finance department, you will be responsible for managing our company's accounts receivable, ensuring timely and accurate collections from customers.Key ResponsibilitiesAccounts Receivable Collections: Heavy contact with...
-
Account Management Specialist
6 days ago
Farmingdale, New York, United States Precipart Group, Inc. Full timeJob DescriptionJob Title: Customer Accounts SpecialistCompany: Precipart Group, Inc.Job Summary:We are seeking a highly skilled Customer Accounts Specialist to join our team. As a key member of our organization, you will be responsible for coordinating processes from purchase order initiation to delivery, ensuring seamless customer satisfaction.Key...
-
Accounts Payable Specialist
1 week ago
Farmingdale, New Jersey, United States CSI Group Full timeJob OverviewCSI Group, a leading accounting firm, is seeking a highly skilled Accounts Payable Specialist to join their team. As a key member of the financial operations team, this individual will be responsible for ensuring the smooth processing of financial transactions.Key ResponsibilitiesInvoice Processing: Review and verify invoices for accuracy and...
-
Accounting Specialist
1 month ago
Farmingdale, United States Pioneer Industries, Inc Full timeJob DescriptionJob DescriptionFor more than 65 years, HEICO Corporation has thrived by serving niche segments of the aviation, defense, space, and electronic industries by providing innovative and cost-saving products and services. HEICO's high energy culture focuses our Team Members' on providing high quality products and services to our customer...
-
Account Management Specialist
6 days ago
Farmingdale, New York, United States Precipart Full timeAbout the RolePrecipart, a leading manufacturer of high-precision custom solutions, is seeking a skilled Customer Accounts Specialist to join our team. As a key member of our customer-facing team, you will be responsible for coordinating processes from purchase order initiation to delivery, ensuring seamless communication with internal departments and...
-
Accounts Receivable/Collections specialist
2 months ago
Farmingdale, United States The Bachrach Group Full timeJob DescriptionJob DescriptionTop food and beverage Wholesale company based in Melville/Farmingdale area is seeking an Accounts Receivable/Collections specialist. The ideal candidate has 2+ years of AR/Collections experience. This is a permanent position paying up to $25/hour and the company wants to interview...
-
Accounts Receivable Collections Specialist
4 weeks ago
Farmingdale, United States The Bachrach Group Full time $25Job DescriptionJob DescriptionTop food and beverage Wholesale company based in Melville/Farmingdale area is seeking an Accounts Receivable/Collections specialist.The ideal candidate has 2+ years of AR/Collections experience.This is a permanent position paying up to $25/hour and the company wants to interview ASAPResponsibilities· Keep track and process...
-
Customer Support Specialist
1 week ago
Farmingdale, Maine, United States Domino's Franchise Full timeCustomer Support SpecialistWe are seeking enthusiastic and approachable Customer Support Specialists to become part of our dynamic team. In this role, you will represent our brand, delivering outstanding service and fostering a welcoming environment for our clientele.Key Responsibilities:Availability to work between 15-35 hours per weekMaintain a cheerful...
-
Accounts Receivable
3 months ago
Farmingdale, United States National Convenience Distributors Full time $21 - $23Position Description: Accounts Receivable - Collection Specialist (B-2-B) Classification: Full-time Employee (W-2)(hourly)Location: Farmingdale, NY 11735 (on-site 40 hours/week - Monday - Friday) ABOUT US: We are proud to say National Convenience Distributors, LLC (NCD) is the fourth-largest full-line convenience distributor in the United States. NCD...
-
Customer Sales Support Specialist
2 weeks ago
Farmingdale, Maine, United States DXP Enterprises Full timeJob OverviewAre you ready to advance your career with us? At DXP, we are committed to delivering exceptional service to our industrial clients. Since our inception in 1908, we have focused on providing the highest level of customer satisfaction through our extensive product knowledge and technical services, all while fostering a sense of pride and...
-
Accounts Receivable
3 months ago
Farmingdale, United States National Convenience Distributors Full timePosition Description: Accounts Receivable - Collection Specialist (B-2-B) Classification: Full-time Employee (W-2)(hourly)Location: Farmingdale, NY 11735 (on-site 40 hours/week - Monday - Friday) ABOUT US: We are proud to say National Convenience Distributors, LLC (NCD) is the fourth-largest full-line convenience distributor in the United States. NCD...
-
Customer Service Specialist
2 weeks ago
Farmingdale, United States Institute of Inspection , Cleaning and Restoration Certification Full timeBenefits: Bonus based on performance Paid time off Training & development Customer Service Specialist / DispatcherWho is 1-Tom-Plumber? 1-Tom-Plumber is a 24/7 emergency drain clearing, water damage mitigation and plumbing maintenance company providing services to both Commercial and Residential clients. Mission of the Position The CSR or Customer Service...
-
Customer Service Specialist
2 weeks ago
Farmingdale, United States Institute of Inspection , Cleaning and Restoration Certification Full timeBenefits: Bonus based on performance Paid time off Training & development Customer Service Specialist / DispatcherWho is 1-Tom-Plumber? 1-Tom-Plumber is a 24/7 emergency drain clearing, water damage mitigation and plumbing maintenance company providing services to both Commercial and Residential clients. Mission of the Position The CSR or Customer Service...