Patient Service Representative

2 months ago


San Antonio, United States Pediatric Home Service, Inc. Full time

** Patient Service Representative**

**Job Category****:** Customer Service **Requisition Number****:** PATIE001507 Showing 1 location **Job Details**

**Description**

As a leader in home health care and a Top Workplace for 10 years, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

If you answered yes, then apply for our Patient Service Representative position We are looking for a service-oriented professional to join our extraordinary team who are committed to helping our patients thrive.

Our position is full-time, 40 hours a week, 8-5 Monday-Friday.

Our Customer Service department is a fast-paced, high-energy environment and youll find yourself challenged and required to use critical thinking every day through a variety of in-person, email, and phone conversations. You will also be surrounded by a close-knit and supportive group who has the same dedication to serving medically complex children and their families.

Some of the critical tasks include:

* Assisting patients, families, and caregivers with supply & service requests

* Verifying insurance eligibility and benefits

* Managing patient records

* Coordinating services with clinical staff & referral sources

* Other opportunities to learn and grow

We offer outstanding wages plus first-class benefits including:

* Holiday Pay

* Paid Time Off

* Health and Dental insurance

* Short & Long Term Disability and Life Insurance

* 401K with match & educational benefits

The qualified candidate must have exceptional organizational, multi-tasking, problem-solving and communication skills. A high level of initiative combined with a customer service mentality is required.

Interested candidates should apply online at www.PHSCareers.com in the employment section; please include your cover letter, resume and salary requirements.

Due to COVID-19 and recommendations from the CDC, interviews for this position will be conducted via phone or video until it is no longer necessary. Please let us know if you need assistance with this technology.

In order to align with the safety standards of our fellow healthcare partners, pending federal legislation, and our patients, PHS is requiring COVID-19 vaccination for all employees. Effective October 1, 2021, new hires and employees must provide proof of vaccination and those who choose not to will be required to prove exemption which could include weekly testing. More details will be determined regarding the policy including the frequency of the testing so please discuss any questions you may have during the hiring process.

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

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