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Patient Service Representative
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at United Surgical Partners. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities:
- Greet and check patients in at the front desk, ensuring a positive and welcoming experience.
- Perform a variety of office duties, including answering phones, entering data into the computer, and verifying and filing insurance.
- Process requests for medical records, billing, and accepting payments in a timely and accurate manner.
- Assist with scanning charts and maintaining accurate and up-to-date patient records.
- Provide excellent customer service skills, responding to patient inquiries and concerns in a professional and courteous manner.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
Requirements:
- High school graduate or equivalent.
- Prior healthcare business office experience preferred.
- Demonstrated customer service skills and ability to work effectively with patients and staff.
- Experience with Electronic Medical Records and proficiency with MS Word and Excel.
- Medical terminology knowledge and ability to understand and apply medical concepts.
