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Patient Services Representative Lead
2 months ago
We are seeking a highly skilled and experienced Patient Services Representative Lead to join our team at UT Health San Antonio. As a key member of our clinical operations team, you will be responsible for providing exceptional patient care and support services in a fast-paced healthcare environment.
Key Responsibilities- Coordinate Patient Care: Schedule appointments, greet patients, and perform registration and check-in/out functions to ensure seamless patient flow.
- Verify Insurance Benefits: Verify patient insurance coverage and benefits to ensure accurate billing and reimbursement.
- Provide Authorizations and Referrals: Obtain authorizations and referrals for patient services and procedures.
- Maintain Patient Records: Accurately maintain patient charts, records, and databases to ensure compliance with regulatory requirements.
- Train and Mentor Staff: Provide guidance and training to staff members to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Detail-Oriented: Possess excellent organizational and time management skills to prioritize tasks and meet deadlines.
- Effective Communication: Demonstrate excellent verbal and written communication skills to interact with patients, staff, and healthcare providers.
- Technical Skills: Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Education and Certification: High school diploma or equivalent required; certification in medical terminology or a related field preferred.
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as a generous paid time off program and opportunities for professional growth and development.
