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Retail/Catering Coordinator

2 months ago

Orlando, United States Orlando Health Full time

Position Summary:

A Retail Catering Coordinator is at the forefront of customer service, providing Orlando Health patients and guests with service above and expectations to ensure a memorable food and dining experience.

Responsibilities:

Essential Functions
Coordinates duties and responsibilities of the catering and retail operations for Cafeteria and Doctor's Lounge.
Provides the highest quality of services to customers at all times.
Books special catered functions and assists with catered events set-up, service, and breakdown.
Schedules activities of catering and Doctors Lounge staff to meet the highest level of customer satisfaction.
Assists Executive Chef with menu planning and food delivery.
Promotes safety and sanitation in all areas of the department.
Maintains cleanliness and safekeeping of Catering/VIP China and silverware.
Orders and coordinates all linen supplies for catered events and department use.
Maintains the highest quality of foodservice in the Doctors Lounge and Cafeteria.
Assists with meal set-up in all retail areas. Arranges and coordinates all promotions
Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team
members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training
High School graduate or equivalent required.
Licensure/Certification
None.

Experience
Three (3) years experience in Food Service with patients, staff, and guests.