Current jobs related to Patient Access Financial Advocate - Dayton - Kettering Health

  • Patient Access Coordinator

    4 days ago

    Dayton, Ohio, United States Premier Health Full time

    Patient Access Specialist Job DescriptionAbout the RoleThe Patient Access Specialist plays a vital role in ensuring seamless patient access to healthcare services at Premier Health. This position requires a unique blend of clinical and administrative skills, with a focus on delivering exceptional patient experiences.Key ResponsibilitiesProvide financial...

  • Patient Access Coordinator

    60 minutes ago

    Dayton, Ohio, United States Premier Health Group Full time

    Patient Access SpecialistAt Premier Health Group, we are seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth registration process for patients, while also providing exceptional customer service and financial counseling.Key Responsibilities:Collect co-pays...

  • Patient Access Coordinator

    7 days ago

    Dayton, Ohio, United States Premier Health Full time

    Job SummaryPremier Health is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our hospital.Key ResponsibilitiesCollect and enter patient demographic and financial information into our ADT systemVerify insurance...

  • Patient Access Coordinator

    4 days ago

    Dayton, Ohio, United States Premier Health Partners Full time

    Job Summary:Patient Access Specialists play a vital role in the financial operations of Premier Health Partners. As a key member of our team, you will be responsible for ensuring seamless patient registration and financial counseling processes.Key Responsibilities:Collect and enter patient demographic and financial information into our ADT systemVerify...

  • Patient Access Coordinator

    5 days ago

    Dayton, Ohio, United States Premier Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team at Premier Health. The successful candidate will be responsible for providing exceptional customer service, collecting co-pays and deductibles, and educating patients and their families on financial assistance options.Key ResponsibilitiesCollect and enter pertinent...

  • Patient Access Coordinator II

    3 weeks ago

    Dayton, Ohio, United States Dayton Children's Full time

    Facility: Dayton Children's - Tech TownDepartment: Patient Access - SchedulingSchedule: Part timeHours: 22Position Overview: The Patient Access Coordinators play a crucial role in delivering exceptional customer service while ensuring the financial success of all patient services. Under the general guidance of the Patient Access Manager, this role...

  • Pediatric Patient Access Representative

    6 hours ago

    Dayton, Ohio, United States Dayton Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Access Representative to join our team at Dayton Children's Hospital. As a key member of our Emergency Department, you will play a critical role in ensuring seamless patient access and registration processes.Key ResponsibilitiesProvide exceptional customer service to patients and families,...

  • Patient Access Representative

    2 weeks ago

    Dayton, Ohio, United States Dayton Children's Hospital Full time

    Job Summary: We are seeking a highly skilled Patient Access Representative to join our team at Dayton Children's Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our facility.Key Responsibilities:Provide exceptional customer service to patients, families, and healthcare...

  • Access Specialist II

    2 weeks ago

    Dayton, Ohio, United States Dayton Children's Hospital Full time

    Job Summary:We are seeking a highly skilled Access Specialist II to join our team at Dayton Children's Hospital. As a key member of our patient access team, you will be responsible for providing exceptional customer service and ensuring the successful financial outcomes of all patient services.Key Responsibilities:Provide customer-service coverage and assume...

  • Financial Patient Advisor

    3 weeks ago

    Dayton, Ohio, United States Premier Health Group Full time

    Department:Financial Counseling ServicesShift: 8 AM - 4:30 PMStatus: PRN / 8 hours per pay periodFacility: Premier Health GroupThe role of the Patient Financial Counselor is pivotal in upholding the mission, vision, and values of Premier Health Group. This position serves as the primary liaison for patients regarding financial matters, ensuring clarity and...

  • Financial Patient Advisor

    3 weeks ago

    Dayton, Ohio, United States Premier Health Full time

    Position Title: Financial Patient Advisor Department: Financial Counseling Work Schedule: 8AM - 4:30PM Status: PRN / 8 hours per pay period Organization: Premier Health The Financial Patient Advisor (FPA) plays a crucial role in upholding the mission, vision, and values of Premier Health by acting as the primary liaison for patients regarding their account...

  • Patient Access Coordinator

    4 days ago

    Dayton, Ohio, United States Kettering Health Full time

    About the RoleKettering Health is a leading healthcare provider in southwest Ohio, committed to delivering high-quality care to every stage of life. As a Patient Access Representative, you will play a vital role in ensuring seamless patient experiences across our 13 medical centers and over 120 outpatient facilities.Key ResponsibilitiesFrontline Patient...

  • Patient Financial Services Representative

    3 days ago

    Dayton, Ohio, United States Premier Health Group Full time

    Patient Financial Counselor RoleAt Premier Health Group, we are seeking a skilled Patient Financial Counselor to support our mission and vision. As a key member of our team, you will serve as the primary contact for financial and patient-related matters.Key Responsibilities:Support the PHP mission, vision, and values by providing exceptional financial and...

  • Patient Financial Services Representative

    1 week ago

    Dayton, Ohio, United States Premier Health Group Full time

    Job Summary:The Patient Financial Counselor (FC) plays a critical role in supporting the Premier Health Group mission, vision, and values by serving as the primary contact for resolution of patient accounts. This position requires strong communication and problem-solving skills to effectively manage patient financial obligations and ensure seamless billing...

  • Patient Financial Counselor

    7 days ago

    Dayton, Ohio, United States Premier Health Full time

    Job SummaryPremier Health is seeking a highly skilled Patient Financial Counselor to join our team. As a Patient Financial Counselor, you will play a critical role in supporting the hospital's mission by serving as the primary contact for resolution of patient account balances.Key ResponsibilitiesAssess and determine a plan for resolution of patient...

  • Healthcare Access Coordinator

    3 weeks ago

    Dayton, Ohio, United States Premier Health Full time

    PREMIER HEALTHFULL TIME POSITION REQUIRING WEEKEND AND HOLIDAY ROTATIONSHIFT: 12:30PM TO 9PM; FLEXIBLE HOURS80 HOURS PER PAY PERIOD*SIGN ON BONUS AVAILABLE*The Patient Access Specialist plays a crucial role in providing financial guidance, collecting co-payments and deductibles, and offering financial assistance education to patients and their families. This...

  • PATIENT FINANCIAL COUNSELOR

    7 days ago

    Dayton, United States Premier Health Group Full time

    PATIENT FINANCIAL COUNSELOR/ FULL-TIME/ 80 HRS PER PAY PERIOD/ 12:30 P-9 P/ WEEKENDS & HOLIDAYS The Patient Financial Counselor (FC) supports the PHP mission, vision and values by serving as the hospital's primary contact for resolution of the patien Financial, Patient, Counselor, Accounts Receivable, Computer Tech, Hospital, Healthcare

  • Patient Registration I

    2 months ago

    Dayton, United States Kettering Health Full time

    Overview: Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training...

  • Patient Registration I

    2 weeks ago

    Dayton, United States Kettering Health Full time

    Overview: Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training...

  • Patient Registration I

    2 months ago

    Dayton, United States Kettering Health Full time

    Overview: Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training...

Patient Access Financial Advocate

4 months ago

Dayton, United States Kettering Health Full time

Overview:

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Campus Overview:

Kettering Health Dayton

  • Kettering Health Dayton, formerly Grandview Medical Center, has been providing care to Dayton and surrounding communities for over 90 years.
  • Over 20 specialties, including orthopedics, heart and vascular, surgery, and trauma services.
  • KH Dayton expanded their Emergency Department as well as their heart & vascular services to include an additional catheterization lab and electrophysiology lab.
  • Partners with Gem City Market to provide fresh fruits and vegetables every Tuesday within the hospital.
  • One of the largest osteopathic teaching hospitals in the United States.
  • 371 bed facility
  • Over the past several years, KH Dayton has received many awards, including:
    • Top 100 Hospital
    • Patient Safety Excellence Award from Healthgrades in 2019.
    • Received an A from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.


Preferred Qualifications:

Patient Financial Advocate Specialist

This individual is responsible for pre-screening and enrolling self-pay (uninsured and underinsured) patients for external financial assistance programs, with a primary focus on Medicaid. This individual is also responsible for assisting patients in the process of completing financial assistance applications, educating them about their financial responsibility, and helping them identify a path toward resolving their balances. This role involves communicating with patients both in person and over the phone, and requires a high level of customer service

  1. Pre-screens uninsured and underinsured patients to identify potential financial assistance opportunities.
  2. Assists patients without valid insurance coverage with enrollment in programs including, but not limited to, Medicare, Medicaid, and other state-based assistance programs.
  3. Ensures financial assistance applications are accurately filled out and complete before approval.
  4. Works in conjunction with on-site state social worker or outside eligibility vendor to assist and complete the appropriate completion of Medicaid applications, ensuring this funding source is maximized based on patients eligibility.
  5. Initiates comprehensive interviews to determine each patients eligibility for Medicaid, hospital-sponsored charity care, and other programs.
  6. Provides patients with personalized financial assessment-based KH financial program guidelines, Insurance coverage and estimated patient liability.
  7. Initiates payment arrangements, collect patient liability after financial assistance has been determined and applied.
  8. Educates patients on their insurance coverage, such as by providing explanations of common terms (e.g., copay); their billing statements to prevent confusion; and any other questions patients may have about their financial responsibility.
  9. Stays informed of any statutes and regulations that could affect the collection of receivables (e.g., insurance company changes, collection regulations, etc.)

Minimum Education

  • High school diploma or GED required
  • At least two years of appropriate work experience that would indicate a high level of communication skills and organizational ability.

Minimum Work Experience

  • Financial counseling, eligibility screening, and/or Medicaid application processing experience strongly desired
  • Prior experience performing community outreach preferred
  • Familiarity with statutes and regulations that can impact financial conversations

Required Skills

  • Broad knowledge of government Advocate programs, guidelines, and application procedures -
  • Strong written and verbal communication skills
  • Ability to effectively translate medical and administrative language into more familiar terminology - Strong attention to detail
  • Ability to comply with procedural guidelines and maintain confidentiality