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Patient Access Coordinator II

2 months ago

Dayton, Ohio, United States Dayton Children's Full time

Facility: Dayton Children's - Tech Town

Department: Patient Access - Scheduling

Schedule: Part time

Hours: 22

Position Overview: The Patient Access Coordinators play a crucial role in delivering exceptional customer service while ensuring the financial success of all patient services. Under the general guidance of the Patient Access Manager, this role encompasses essential responsibilities, which may include but are not limited to:

  • Appointment scheduling
  • Patient registration
  • Transcribing medical orders
  • Insurance verification
  • Telephone support
  • Data entry
  • Management of protected health information (PHI)
  • Patient referrals
  • Collection of payments

All tasks are performed while maintaining strong patient relations and ensuring customer satisfaction, which are vital for the financial health of Dayton Children's Hospital.

Educational Requirements: GED or High School Diploma (Required)

Certification/License Requirements: None specified

About Us: At Dayton Children's, we recognize that every moment matters for our patients, their families, and our team members. We are committed to fostering a dynamic environment and seek individuals who align with our core values and wish to contribute to the Dayton Children's mission.

Our Core Values:

  • Safety: We prioritize safety above all.
  • Ownership: We are the pediatric care specialists, taking collective responsibility for every patient, visitor, and the hospital.
  • Collaboration: We work together to provide the best care for children and their families.
  • Innovation: We strive to continuously improve and innovate for a better future.
  • Equity: We are dedicated to creating an inclusive environment where everyone feels valued and respected.

Dayton Children's is proud to be an Equal Opportunity Employer, committed to diversity and inclusion, and does not discriminate based on race, gender, age, disability, or any other protected status.