Product Support Analyst
2 weeks ago
Title: Product Support Analyst Location: Remote, United States Duration: 12 months Compensation: $35-55/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. The Product Support Analyst works within the Developer Ecosystem Success organization to help developers through scaled service delivery & operations. We combine deep expertise in our products with operational and analytical skills to design and manage scalable processes that support all developers across MR, 2D, and mobile experiences. As part of the DES organization, the Product Support Analysts are technically savvy, creative problem solvers who strive to ensure developers are utilizing our solutions as efficiently and as effectively as possible. RESPONSIBILITIES Build technical knowledge and expertise in the platform and developer facing features and tools Manage ongoing training and change management with external vendors providing first support triage of inbound developer questions Manage escalation queue or second and third level triage of inbound developer questions Troubleshoot and prioritize technical developer issues, and escalate to specialists when appropriate for further troubleshooting or de- bugging Effectively communicate technical resolutions, workarounds, and product confusions to appropriate internal SMEs to deliver resources directly to developers Facilitate a high-end customer experience related to support for developer facing bugs and ensure all support SLAs are met Stay abreast of new developer-facing products, inform developer requirements as part of product launches, and train all vendors to ensure consistency of knowledge across internal and external teams Identify opportunities to optimize and automate workflows and support processes Skills · Experience in the MR, 2D, UGC platform technologies · Experience with troubleshooting and ticket escalation · Experience translating technical concepts and solutions to non-technical audiences · Experience managing vendor relationships, specifically outsourced customer or developer support teams · Excellent written and verbal skills · Experience leading projects and implementing technical solutions Our benefits package includes: Comprehensive medical benefits Competitive pay 401(k) retirement plan …and much more About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. 24-08531 #J-18808-Ljbffr
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Senior Product Marketing Manager
7 days ago
Menlo Park, United States OpenText Full timeOPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...
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Senior Product Marketing Manager
5 days ago
Menlo Park, California, United States OpenText Full timeAbout the RoleWe are seeking a highly experienced Senior Product Marketing Manager to lead the strategic positioning and messaging for our integration related Managed Services offering within the Business Network business unit at OpenText.Key ResponsibilitiesStrategic Positioning: Develop and articulate clear, compelling value-based messaging (VBM) and...
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Data Analyst
4 weeks ago
Menlo Park, California, United States Facebook Full timeThe Creative Audio Data Analyst will be responsible for designing, building, and measuring CA data dashboards to assist Creative Audio Leadership in driving strategy, performance and impact through key data insights.Data Analyst Responsibilities: Work as part of a project team to coordinate database development and determine project scope and...
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Data Analyst
4 weeks ago
Menlo Park, United States Facebook Full timeThe Creative Audio Data Analyst will be responsible for designing, building, and measuring CA data dashboards to assist Creative Audio Leadership in driving strategy, performance and impact through key data insights.Data Analyst Responsibilities: Work as part of a project team to coordinate database development and determine project scope and...
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Head of Product Marketing
2 weeks ago
Menlo Park, California, United States R. K. Tongue Co. Full timeAbout R. K. Tongue Co. R. K. Tongue Co. is a leader in providing innovative solutions that enhance operational efficiency and drive productivity in various industries. Our advanced platform offers actionable insights to optimize work environments, streamline resource management, and promote sustainability through cutting-edge technology. We are committed to...
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Head of Product Marketing
7 days ago
Menlo Park, California, United States R. K. Tongue Co. Full timeAbout R. K. Tongue Co. R. K. Tongue Co. is a pioneering platform focused on workplace intelligence, providing real-time analytics to enhance indoor environments and optimize building operations. Our advanced risk assessment model advocates for mobile and autonomous UV disinfection in high-risk areas, ensuring effectiveness while minimizing chemical use and...
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Head of Product Marketing
2 weeks ago
Menlo Park, California, United States R. K. Tongue Co. Full timeAbout R-K Tongue Co. R-K Tongue Co. is a pioneering platform focused on workplace intelligence, providing real-time analytics to enhance indoor environments and optimize building operations. Our advanced risk assessment model advocates for mobile and autonomous UV disinfection in high-risk areas, ensuring effectiveness while minimizing chemical usage and...
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IT Product Analyst
2 months ago
Schiller Park, Illinois, United States Encoreglobal Full timePosition OverviewThe IT Product Analyst is responsible for defining and managing the development of custom-built applications to service the business. The IT Product Analyst oversees product guidance through collaboratively working with leadership and IT internal teams to capture and build solutions which meet the needs of Encore's application users. This...
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Manager, Product Growth
2 weeks ago
Menlo Park, United States Facebook Full timeWe are seeking a talented leader who thrives at the intersection of product analytics, data science, product design and growth marketing to join our Product Growth team at Meta. This person will be accountable for growing and scaling the hardware, software, and social ecosystems around the cutting edge of consumer technology, developing the world's largest...
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Data Labeling Analyst
3 days ago
Menlo Park, United States Rose International Full timeQualified candidates must be located in one of the following locations due to position being ONSITE: Los Angeles CA, Seattle WA, Redmond WA, Bellevue, Washington DC, Austin TX, New York NY , San Francisco CA and Menlo Park CA** ENGLISH**The main function of a data labeling analyst is to create and manage labeling and change processes within...
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Head of Product Marketing
2 weeks ago
Menlo Park, California, United States R. K. Tongue Co. Full timeAbout R. K. Tongue Co. R. K. Tongue Co. is a leader in workplace intelligence solutions, providing real-time analytics to enhance indoor environments and optimize building operations. Our innovative platform focuses on improving employee productivity, optimizing real estate assets, and driving operational efficiencies, including significant reductions in...
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Product Marketing Director
14 hours ago
Menlo Park, California, United States R. K. Tongue Co. Full timeAbout R. K. Tongue Co.R. K. Tongue Co. is a pioneering workplace intelligence platform that delivers real-time insights to optimize indoor spaces and buildings, driving workforce productivity, real estate portfolio optimization, and operational efficiencies. Our industry-leading risk model recommends mobile and autonomous UV disinfection where risk is high,...
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Growth & Mid-Market Technology Banking Analyst
3 weeks ago
Menlo Park, United States MUFG - Mitsubishi UFJ Financial Group, Inc. Full timeThe Analyst is responsible for supporting the Growth & Middle Market Technology Banking team achieve their client growth and profitability goals by leveraging the daily activities outlined below:Responsibilities:Create and maintain Relationship Manag Technology, Banking, Analyst, Growth, Total Rewards
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Data Labeling Analyst
2 months ago
Menlo Park, United States Rose International Full timeQualified candidates must be located in one of the following locations due to position being ONSITE: Los Angeles CA, Seattle WA, Redmond WA, Bellevue WA, Austin TX, New York NY , Washington DC, San Francisco CA and Menlo Park CA** ENGLISH**The main function of a data labeling analyst is to create and manage labeling and change processes...
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Creative Audio Insights Analyst
2 weeks ago
Menlo Park, California, United States META Full timeOverview:The Creative Audio Insights Analyst will play a pivotal role in the development, construction, and evaluation of data dashboards for Meta Music and Creative Audio. This position is essential for assisting the Creative Audio Leadership in shaping music and audio strategies, enhancing performance, and assessing impact through critical data...
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Head of Product Marketing Strategy
2 weeks ago
Menlo Park, California, United States R. K. Tongue Co. Full timeAbout R-K Tongue Co. R-K Tongue Co. is a pioneering platform focused on workplace intelligence, providing immediate insights to enhance indoor environments and optimize building operations. Our innovative risk model advocates for mobile and autonomous UV disinfection in high-risk areas, promoting effectiveness while minimizing chemical use and waste, thus...
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Growth Marketing Analyst
2 days ago
Menlo Park, United States Russell Tobin & Associates Full timeWhat are we looking for in our Growth Marketing Analyst? Job Title: Growth Marketing Analyst Location: Menlo Park, San Francisco, Austin, New York, or Fully RemoteDuration: 3 Month W2 ContractPay: $50-$60/hour depending on experience Overview: The Small Business Group (SBG) is dedicated to connecting small businesses globally with their...
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Financial Investment Analyst
7 days ago
Menlo Park, California, United States Selby Jennings Full timeSelby Jennings, a prominent player in the financial services sector, is seeking a skilled Investment Analyst to enhance their investment strategies. This position entails performing in-depth analysis, evaluating market dynamics, and delivering insightful recommendations to guide investment decisions. The successful candidate will possess a robust knowledge...
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Menlo Park, California, United States Mainspring Energy Full timeCompany Overview At Mainspring Energy, we are driven by our commitment to creating an affordable, reliable, and net-zero carbon grid for the future. Our innovative linear generator technology offers local, scalable, and fuel-flexible power solutions that facilitate the transition to a sustainable energy landscape. Our unique capabilities cater to both...
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Senior Analyst of Information Governance
2 weeks ago
Menlo Park, California, United States Pathways Personnel Full timePathways Personnel is representing a distinguished global law firm in their search for a Senior Analyst of Information Governance to join their dynamic team.The Senior Analyst of Information Governance plays a pivotal role in supervising the fundamental functions of the Information Governance Operations team. This includes the management of both physical and...
