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Sales Coordinator
1 month ago
Sheraton Framingham, a Colwen Hotels Property, is seeking an experienced and well-organized Sales Coordinator, to provide the necessary support to the Sales Team. The successful candidate will become the point of reference for clients and guests, by managing room blocks, groups, event details and billing. Join an incredible team with an opportunity for future growthColwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.General Responsibilities:Assists the sales team with leads, group detailing, events, site tours, event detailing & event executionCoordinate the sales team by managing room blocks, groups, and schedules, distributes BEO's, group billing, organize filing, and communicating relevant informationRespond to client needs throughout the sales processCoordinate with other departments as necessaryResponsible for sales office coverageProvide administrative support to the sales team including, but not limited to, answering phones, correspondence, assigning activities, assisting in site tours and reports, room blocksAssists the Sales Team with day of coordination, and execution for groups, meetings and eventsEnsure accuracy and timeliness of sales-related material, including event billingMust be able to show initiative including guests and operation needsPrepare written correspondence, group resume, weekly BEO's and reports and other reports as requested by the sales teamPerform other duties as assignedRequirements:Previous related experience, hotel preferredPrevious Customer Service a plusOrganized, strong ability to multi-task, detail-orientedEnergetic and Highly PersonableSuperior verbal and written communication skillsAbility to compile, analyze and communicate dataExcellent interpersonal and customer service skillsAbility to deal with difficult guests and solve problemsAbility to work independently, self-motivatedAbility to stay calm under pressureExcellent Time ManagementFamiliar with common computer software programs; ability to learn new computer software programsAbility to worked varied hours, based on business needsWe've got you covered: Benefits & PerksMedical Insurance with Company-Funded HRADental InsuranceVision InsuranceFlexible Spending AccountsWide-Array of Supplemental Insurance OfferingsPaid Time Off ProgramsEmployee Assistance Program401K Plan - Traditional & Roth Options with Employer MatchHotel Discount Travel Program for Associates & FamilyExclusive Associate Discounts - Travel, Entertainment, & RetailTraining and Development ProgramsCareer Advancement OpportunitiesColwen Hotels is an equal opportunity employer. EEO M/F/D/V