Customer Success Manager
2 weeks ago
Customer Success Manager Role As Customer Success Manager, you will be the key point of contact between Mashery and our customers, working to help them maximize the value they derive from the Mashery solutions they purchased from us, further understand their emerging needs and help them align their programs with best practices and key success factors. Responsibilities Develop a trusted-advisor relationship with customer executive sponsors such that all Mashery activities are closely aligned with the customer's business case and business strategy, allowing the full potential of their Mashery solution to be realized. Establish post-implementation adoption activities such that the overall success of the customer's API initiative can be closely monitored including visibility to the executive sponsors. Diligently pursue the creation and measurement of value from the API program by the customer. Serve as a customer advocate in driving industry best practices and the evolution of Mashery product and platform functionality integral to the customer's success. Facilitate the development of a vertical industry community of like Mashery customers and/or geographically grouped customers, routinely sharing best practices and leveraging lessons learned. Identify expansion opportunities for each customer to further the value the API program enables them. Assist the customer in understanding the breadth and depth of solutions and services the different Mashery teams and solutions can enable them and coordinate the commercial and operational structures for the customer to obtain those. Ensure the commercial relations between the customers and Mashery are maintained at a win-win fashion including timely contract renewals and compliance. Estimated Salary $20 to $28 per hour based on qualifications. Company Information TIBCO Software, a Business Unit of Cloud Software Group, unlocks the potential of real-time data for making faster, smarter decisions. Our Connected Intelligence Platform seamlessly connects any application or data source; intelligently unifies data for greater access, trust, and control; and confidently predicts outcomes in real-time and at scale. Learn how solutions to our customers’ most critical business challenges are made possible by TIBCO at www.tibco.com . TIBCO is now part of Cloud Software Group. To see career and people content, visit Cloud Software Group's LinkedIn page: Cloud Software Group LinkedIn . #J-18808-Ljbffr
-
Customer Success Manager
2 weeks ago
Palo Alto, United States Thena Full timeCustomer Success Manager Thena is a pre-seed startup that is redefining customer experience for businesses. We are looking for a Customer Success Manager to join our team in our Palo Alto office. Responsibilities Act as the primary point of contact for customers, building strong relationships and understanding their business needs. Develop and execute...
-
Enterprise Customer Success Manager
4 months ago
Palo Alto, United States Navan Group Full timeLocation: Palo Alto, CA or San Francisco, CA Department: Account Management/Customer Success As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for...
-
Customer Success Manager
1 month ago
Palo Alto, United States Salesforce Full timeRole Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you...
-
Customer Success Executive
7 hours ago
Palo Alto, United States Instrumental Inc Full timeInstrumental helps the world’s most admired electronics brands build better hardware -- delivering 3mo payback periods and improving the most critical manufacturing metrics. We drive the digital transformation of quality, inspection, and testing with data analysis & AI products. Hardware engineering, manufacturing operations, and quality teams leverage...
-
Enterprise Customer Success Strategist
6 days ago
Palo Alto, California, United States Glean Full timeAbout GleanWe're on a mission to revolutionize knowledge management. Our platform brings together AI and knowledge, providing industry-leading search relevance and connecting it to generative AI agents and applications.As an Enterprise Customer Success Strategist at Glean, you'll serve as the primary point of contact for select customers, building strong...
-
Client Success Manager
6 days ago
Palo Alto, California, United States Navan Group Full timeDrive Revenue and Deliver Exceptional Client ExperiencesAbout the Role:We're seeking a seasoned Client Success Manager to join our team at Navan Group. As a Client Success Manager, you'll play a critical role in driving revenue growth while delivering exceptional client experiences.The Challenge:You'll be responsible for managing post-sales activities for...
-
Customer Success Specialist
2 weeks ago
Palo Alto, United States AXELOS Limited Full timeDepartamento: -Oficina:PUE Academy es un referente en el impulso de la formación y certificación oficial en tecnología entre la comunidad educativa de nuestro país.Como división de PUE, empresa tecnológica reconocida y experta en entornos Big Data y Cloud, PUE Academy tiene por misión promover y facilitar la innovación y la calidad en la formación...
-
Customer Success Specialist
2 weeks ago
Palo Alto, United States AXELOS Limited Full timeDepartamento: -Oficina:PUE Academy es un referente en el impulso de la formación y certificación oficial en tecnología entre la comunidad educativa de nuestro país.Como división de PUE, empresa tecnológica reconocida y experta en entornos Big Data y Cloud, PUE Academy tiene por misión promover y facilitar la innovación y la calidad en la formación...
-
Client Success Strategist
5 days ago
Palo Alto, California, United States Crypto Directories Full timeAbout the Role: We're looking for a talented Customer Success Manager to drive the success of Thrive partner communities. As a key member of our team, you'll develop trusted relationships with clients, provide expert support, and ensure program success. With a strong focus on community engagement, you'll help clients achieve their critical milestones and...
-
Palo Alto, California, United States Base Full timeBase, the leading Customer Lifecycle Marketing platform for B2B companies, seeks a seasoned Growth Marketing Leader to drive enterprise success. With a focus on go-to-market teams, this role will lead Sales and Customer Success efforts, ensuring revenue targets are met and exceeded.About UsWe empower businesses to generate efficient Customer-led Growth (CLG)...
-
Customer Success Specialist I PUE Academy
4 weeks ago
Palo Alto, United States AXELOS Limited Full timeDepartamento: - Oficina: PUE Academy es un referente en el impulso de la formación y certificación oficial en tecnología entre la comunidad educativa de nuestro país. Como división de PUE, empresa tecnológica reconocida y experta en entornos Big Data y Cloud, PUE Academy tiene por misión promover y facilitar la innovación y la calidad en la...
-
Palo Alto, United States Amazon Full timeSr. Customer Solutions Manager, Strategic Accounts Job ID: 2803278 | Amazon Web Services, Inc. Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join a collaborative and talented team, dedicated to helping customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer...
-
Palo Alto, United States Amazon Full timeSenior Customer Solutions Manager, Strategic Accounts Job ID: 2816381 | Amazon Web Services, Inc. We are seeking a Sr. Customer Solutions Manager (CSM) to join our global Strategic Accounts organization. In this new, highly visible role, you will be responsible for helping guide AWS customers along their multi-year journey to the cloud, ensuring that all AWS...
-
Senior Account Manager
6 days ago
Palo Alto, California, United States TBWA\Chiat\Day Full timeAisera is a leading provider of AI Copilot solutions, aiming to facilitate business transformation and drive revenue growth through a self-service model. As an experienced Senior Account Manager - Customer Experience, you'll serve as the primary point of contact for customers throughout their entire journey, from onboarding to renewal. Your trusted advisor...
-
East Palo Alto, United States Amazon Web Services, Inc. Full timeThis is an exciting opportunity to join the world class service team at Amazon Web Services! Come work with some of the best and brightest engineers and product managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere. Amazon Redshift is looking for a Customer Success Engineer, who...
-
Palo Alto, California, United States Earnin Full timeAbout Earnin:Earnin is a leading fintech company redefining the way money moves to empower every person's potential. Our team is diverse and inclusive, celebrating individual perspectives while striving for a culture of belonging. We prioritize equality and fairness in all aspects of our business.Position Summary:We are seeking an experienced Senior Product...
-
Retail Success Consultant
5 days ago
Palo Alto, California, United States AlienVault Full timeAbout UsAT&T is a leading telecommunications company that values innovation and customer satisfaction. We strive to provide our customers with the best possible experience through our cutting-edge products and services.Job DescriptionWe are seeking a skilled Customer Experience Representative to join our team. As a key member of our sales team, you will be...
-
Client Success Associate
6 days ago
Palo Alto, California, United States OM Internships Full timeAbout the RoleWe are seeking a highly motivated and results-driven Client Relations Associate to join our team at OM Internships. As a key member of our Client Relations and Customer Service Team, you will be responsible for establishing and maintaining long-lasting business and client relationships.Key ResponsibilitiesDevelop and execute strategies to build...
-
Customer Advocacy Lead
4 days ago
Palo Alto, California, United States Salesforce Full timeJob SummaryThis Customer Advocacy Lead position involves partnering with Salesforce's customer organizations to provide exceptional support and guidance. The ideal candidate will have strong technical skills and excellent communication abilities.About the RoleThe Customer Advocacy Lead will serve as a trusted advisor and partner for Salesforce's customer...
-
Care Consultant Sr.
3 months ago
Palo Alto, United States Elevance Health Full timeJob Description : Care Consultant Sr. (California Provider Success) – JR126324 Location : Must reside in the state of California (Santa Clara area preferred) , and within 50 miles (1 hour commute) of one of the following offices AND be willing to visit (in person or virtually) providers throughout assigned territory (25% - 30% of the time.) ...
