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Estero, Florida, United States Ted Todd Insurance Full timeAbout UsTed Todd Insurance is a leading insurance agency in Florida, dedicated to providing exceptional service to our customers. We are committed to building a diverse and inclusive team that shares our passion for delivering outstanding results.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...
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Customer Service Representative
2 months ago
Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources Ted Todd Insurance has proudly been serving Florida since 1986, constantly evolving. You enjoy a fast-paced and open workspace where you collaborate with your co-workers. You understand the value of completing tasks in order, on time, and with minimal errors. You can navigate different types of software products with ease. At Ted Todd Insurance, we provide one-of-a-kind service to all our customers. Our priority is doing what is best for the customer and ensuring they have proper coverage for all their insurance needs. When you join our team, you become part of a group of professionals aiming for the best results in the industry. Insurance is a product everyone needs but not everyone understands. When people need help with their insurance products, they want a friendly, reliable, and educational experience. This is where you come in You will guide our customers through the bewildering world of insurance and save them money in the process. Here is what WE have to offer: Vacation – paid time off Health, Dental, and Vision insurance for you and your family We invest in you – for education and training Financial Investment – Access to a 401(k) and Financial Advisor Career Development – We want to invest in your development so you can grow with us Qualities of a Successful Customer Service Representative: Ability to communicate with customers via phone, text, email, and chat Provide clients with a WOW experience at every interaction Work with internal departments to meet clients' needs Data entry in various platforms Focus on client satisfaction and accomplishment through teamwork and unity Responsibilities: Take a minimum of 30+ inbound service calls per day Address client questions or concerns, set expectations, and complete any follow-up work from client interactions Identify and address the client’s needs and fill any coverage or policy gaps recognized The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; rather, it is employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co. #J-18808-Ljbffr
