Customer Service Representative

5 days ago

Estero, Florida, United States Ted Todd Insurance Full time
About Us

Ted Todd Insurance is a leading insurance agency in Florida, dedicated to providing exceptional service to our customers. We are committed to building a team of professionals who share our values of integrity, accountability, and continuous development.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their questions and concerns, and ensuring that their needs are met.

Responsibilities
  • Respond to customer inquiries via phone, email, and chat
  • Address customer concerns and resolve issues in a timely and professional manner
  • Identify and address customer needs, and provide solutions to meet their requirements
  • Work with internal departments to meet customer needs and ensure seamless service delivery
  • Enter data into various platforms and maintain accurate records
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and knowledge of software applications
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to make a difference in the lives of our customers
Why Join Us?

Ted Todd Insurance is a company that values diversity, inclusivity, and teamwork. We are committed to creating a work environment that is welcoming and supportive of all employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.

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