Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process customer transactions, including payments and refunds.
- Assist with maintaining a client-ready office, including answering phones and greeting customers.
- Perform miscellaneous operational tasks as needed.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and multitask.
- Basic computer skills and knowledge of office software.
What We Offer:
- A competitive hourly rate of $21.00.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
Why Work with Us:
- We are a leading insurance agency with a strong reputation for excellence.
- We offer a comprehensive benefits package, including 401(k) and paid time off.
- We are committed to diversity and inclusion, and we welcome applicants from all backgrounds.
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