Customer Service Representative

5 hours ago


Estero, Florida, United States Lee Health Full time

Job Summary
Lee Health is seeking a skilled Customer Service Representative to provide exceptional customer service in a team-based environment. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.

Key Responsibilities
Handle patient inquiries and concerns via phone and in-person
Schedule patient appointments and manage patient records
Verify insurance coverage and process authorizations
Post charges and prepare accurate billing
Maintain medical records and ensure compliance with regulatory requirements

Requirements
High school diploma or equivalent required
1-2 years of experience in a customer service or administrative role preferred
Basic Life Support (BLS) certification may be required

What We Offer
Competitive salary and benefits package
Opportunities for career growth and professional development
Collaborative and supportive work environment



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