Bilingual Customer Service Representative

4 days ago

Estero, United States Florida One Insurance Full time

Are you ready to embark on an exhilarating journey with Florida One Insurance? As a Full-Time Bilingual Customer Service Representative, you'll dive into a vibrant atmosphere brimming with energetic colleagues and a customer-centric focus. Picture yourself collaborating with diverse clients, transforming their insurance experiences, and showcasing your problem-solving skills This onsite position offers a competitive salary ranging from $46,133 to $65,405 per year, ensuring your hard work and dedication are rewarded. With a flexible schedule and a fun work culture, you'll thrive in our relaxed yet dynamic environment. Ready to make a difference and be part of a team that values integrity and empathy? As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Join us at Florida One Insurance and elevate your career while making meaningful connections every day A little about Florida One Insurance Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care. What's your day like? As a Customer Service Representative Sales Insurance Agent at Florida One Insurance, your day begins with excitement and purpose After reviewing your daily agenda filled with scheduled client calls and follow-up tasks, you dive into emails and voicemails to promptly address any urgent needs. Engaging clients is your top priority; you'll connect with both potential and existing customers through inbound and outbound calls, where you'll present a range of insurance products tailored to their unique needs. You'll handle inquiries about policies, process new applications, and assist with renewals, all while skillfully updating client records and tracking your sales metrics. Your participation in team meetings keeps you ahead of the curve regarding new products and market trends. As your day wraps up, you'll ensure all interactions are documented, preparing you for another thrilling day of meeting sales targets and delivering exceptional customer care Would you be a great Bilingual Customer Service Representative? To thrive as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, you'll need a unique blend of skills that harmonize persuasive sales techniques with genuine customer care. Exceptional communication skills are essential, as you'll be engaging with a diverse clientele over the phone, clearly presenting insurance products while actively listening to their needs. Strong problem-solving abilities will empower you to devise tailored solutions that meet each client's coverage requirements. Empathy is key; understanding clients' perspectives fosters trust and strengthens relationships. Additionally, organizational skills are crucial for managing client records, tracking sales metrics, and following up on leads efficiently. A customer-centric mindset will guide your approach, ensuring that every interaction leaves customers feeling valued and understood. Lastly, a readiness to adapt and learn about new products and market trends will keep you at the forefront of our dynamic industry, enabling you to seize every opportunity for success Join our team today If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you

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