Veterinary Client Service Representative

4 weeks ago

San Jose, United States San Jose Animal Hospital Full time
Description

Position at San Jose Animal Hospital

San Jose Animal Hospital has been serving Santa Clara County for over 40 years We are looking to hire an animal loving, self-motivated Veterinary Client Service Representative

San Jose Animal Hospital invests heavily in our teams' growth and development. We provide an emotionally intelligent work environment and strive to maintain a positive work/life balance. At San Jose Animal Hospital, we pride ourselves in providing the best benefits package in the industry which includes: health, life, vision, dental, PTO, paid holidays, 401(k), paid parental leave, quarterly bonus program, impressive pet benefits, and much more

Job Summary:
The Veterinary Client Service Representative plays a key role in the hospital's success. While this position does not have any clinical duties, the VCSR will work together with Veterinarians, Veterinary Technicians, Veterinary Assistants, and the Practice Manager. The VCSR is the pivot around which the hospital operates and is responsible for customer service functions.
Role and Responsibilities
  • Check clients in and out
  • Answer phones professionally
  • Accurately schedule appointments
  • Maintains high standard of patient and client care
  • Processing payments
Our Ideal Candidate:
  • Must have at least 1 years of experience in veterinary medicine
  • Superior customer service
  • Friendly and outgoing
  • Highly organized and attention to detail
  • Excellent communication skills
  • Strong problem-solving skills
  • Ability to multi-task and prioritize tasks

Compensation negotiable based on credentials and experience with an hourly pay rate from $19-22/ hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

We look forward to meeting you Apply today

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