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Client Service Representative
2 months ago
We are seeking a Client Service Representative to join our team at Ethos Veterinary Health. As a Client Service Representative, you will play a vital role in delivering exceptional patient care and providing a positive experience for our clients.
Key Responsibilities:- Answering Calls: Respond to a high volume of incoming calls using a multi-line phone system, providing timely and accurate information to clients.
- Scheduling Appointments: Schedule appointments with clients, ensuring that all necessary information is collected and communicated effectively.
- Managing Client Records: Maintain accurate and up-to-date client records, including medical history, contact information, and appointment schedules.
- Providing Administrative Support: Assist with general administrative tasks, such as processing payments, reconciling accounts, and organizing files.
- Education: High school diploma or equivalent is required.
- Experience: Two years of medical, veterinary, or dental office client service experience is preferred, but not required.
- Schedule: Flexible schedule is required, with the ability to work a variety of shifts, including weekdays, weekends, and evening shifts.
- Competitive Pay: We offer a competitive salary and benefits package, including 401(k) matching, dental insurance, employee discount, flexible spending account, health insurance, health savings account, life insurance, paid time off, retirement plan, and vision insurance.
We are a dynamic and fast-paced environment, and we are seeking a team player who is able to multitask effectively, work well under pressure, and maintain a positive attitude in a challenging environment.
We are an Equal Opportunity Employer and welcome applications from qualified candidates who share our commitment to delivering exceptional patient care and providing a positive experience for our clients.
