Customer Service Representative

3 weeks ago


San Antonio, Texas, United States Community Veterinary Partners Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Community Veterinary Partners. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction with our products and services.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer issues and complaints in a timely and professional manner
  • Provide accurate information about our products and services
  • Maintain customer records and update them as necessary
  • Collaborate with other departments to ensure customer satisfaction

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite

Preferred Qualifications:

  • Experience in the Veterinary field
  • Bachelor's degree in Business Administration or related field
  • Bilingual in English and Spanish
  • Experience with Impromed software
  • Strong organizational and time-management skills

About the Role:

This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our clients. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply.



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