Customer Service Representative
1 month ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at Community Veterinary Partners.
About the Role:
As a Customer Service Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service to ensure their satisfaction with our products and services.
Key Responsibilities:
- Answering customer inquiries via phone, email, and in-person
- Resolving customer issues and complaints in a timely and professional manner
- Providing accurate information about our products and services
- Maintaining customer records and updating them as necessary
- Collaborating with other departments to ensure customer satisfaction
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
Preferred Qualifications:
- Experience in the Veterinary field
- Bachelor's degree in Business Administration or related field
- Bilingual in English and Spanish
- Experience with Impromed software
- Strong organizational and time-management skills
What We Offer:
As a Customer Service Representative at Community Veterinary Partners, you will have the opportunity to work with a dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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