Current jobs related to Customer Success Specialist - Raleigh - Levitate

  • Customer Success Specialist

    4 weeks ago

    Raleigh, North Carolina, United States Relay Full time

    Customer Success SpecialistRelay, a Raleigh-based tech startup, is revolutionizing the way we communicate. We're on a mission to make a meaningful impact, and we're seeking a Customer Success Specialist to thrive in a dynamic, high-growth start-up environment.Job OverviewAs a Customer Success Specialist at Relay, you'll play a critical role in shaping the...

  • Customer Success Specialist

    4 weeks ago

    Raleigh, North Carolina, United States Jobot Full time

    About the RoleWe are seeking a highly motivated and skilled Customer Success Specialist to join our team at Jobot. As a Customer Success Specialist, you will play a critical role in ensuring the effective use of our platform in classrooms in our focus states.Key ResponsibilitiesConduct remote training sessions for educators to help them effectively integrate...

  • Customer Success Specialist

    2 months ago

    Raleigh, North Carolina, United States Jobot Full time

    About the RoleWe are seeking a highly motivated and skilled Customer Success Specialist to join our team at Jobot. As a key member of our organization, you will play a vital role in ensuring the effective use of our platform in classrooms across the country.Key ResponsibilitiesConduct remote training sessions for educators to help them integrate our...

  • Customer Success Specialist

    4 weeks ago

    Raleigh, United States Relay Full time

    Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We're on a mission that matters, and we're hiring for a Customer Success Specialist who will thrive in a dynamic high-growth start-up environment. Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer...

  • Customer Success Specialist

    1 month ago

    Raleigh, North Carolina, United States SonderMind Full time

    About SonderMindSonderMind is a leading provider of accessible, personalized mental healthcare. Our innovative approach to care starts with using technology to connect patients with the right, in-network therapist for their needs. Our clinicians are committed to delivering high-quality clinical outcomes, and we provide them with the tools they need to...

  • Customer Success Strategist

    2 weeks ago

    Raleigh, North Carolina, United States CISCO Systems Full time

    Job Title: Customer Success SpecialistCisco Systems is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our Customer Experience organization, you will play a critical role in driving customer adoption and business outcomes.Key Responsibilities:Conduct targeted consultative sessions and interactive technical...

  • Manager, Customer Success Specialist Team

    4 weeks ago

    Raleigh, United States Relay Full time

    Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters. Relay is quickly growing as a product solution for enterprise customers. We have ambitious goals to rapidly develop our product, expand our customer base, and be a market leader as a software-based communication solution for the active...

  • Manager, Customer Success Specialist Team

    3 weeks ago

    Raleigh, United States Relay Full time

    Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters.Relay is quickly growing as a product solution for enterprise customers. We have ambitious goals to rapidly develop our product, expand our customer base, and be a market leader as a software-based communication solution for the active...

  • Customer Success Manager

    3 weeks ago

    Raleigh, North Carolina, United States Relay Full time

    Customer Success ManagerRelay, a Raleigh-based tech startup, is seeking a Customer Success Manager to join our team. We're on a mission to revolutionize communication and empower frontline workers. As a Customer Success Manager, you'll play a critical role in driving customer success and growth.Key Responsibilities:Empower the Customer Success Specialist...

  • Customer Success Professional

    2 weeks ago

    Raleigh, North Carolina, United States Relay Full time

    About RelayWe're a Raleigh-based tech startup on a mission to revolutionize the way we communicate. Our cloud platform empowers frontline workers with real-time data, insights, and connectivity. We're looking for a Customer Success Specialist to join our dynamic team and help us achieve our ambitious goals.Job OverviewThis role will be based in our North...

  • Customer Success Specialist

    1 week ago

    Raleigh, United States Cisco Full time

    The application window is extended to close on 11/06/24. The preferred location for this requisiton is New Jersey/New York Metro Area OR RTP.NC Who we are: The Customer Success Specialist (CSS) role is a critical, strategic advisor and technical expert that engages with customers to accelerate their adoption of Cisco products & solutions that transform...

  • Customer Success Manager

    2 weeks ago

    Raleigh, North Carolina, United States Pendo Full time

    Customer Success ManagerPendo is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for ensuring our customers achieve their desired outcomes and derive maximum value from our product.Key Responsibilities:Develop and execute customer success strategies to drive...

  • Customer Success Manager

    3 weeks ago

    Raleigh, North Carolina, United States Pendo Full time

    Job Title: Customer Success ManagerPendo is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our customers achieve their desired outcomes by providing exceptional support, guidance, and strategic planning.Key Responsibilities:Develop and execute customer success plans to...

  • Customer Success Field Manager

    3 weeks ago

    Raleigh, North Carolina, United States Cengage Group Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Field Manager to join our team at Cengage Group. As a key member of our sales team, you will play a critical role in driving digital adoption and sales growth in the higher education market.Key ResponsibilitiesProvide pre-sale support for digital product sales, focusing on...

  • Customer Success Manager

    2 weeks ago

    Raleigh, United States Clarivate Analytics US LLC Full time

    We are looking for an energetic Customer Success Manager (CSM) to join our global Customer Success team If you have a Bachelor's Degree or higher, experience working in academic libraries or with a SaaS organization in a customer-facing role, and this sounds like an opportunity you are interested in, then we would love to talk to you You will be responsible...

  • Customer Success Manager

    4 weeks ago

    Raleigh, United States NVIDIA Full time

    We are seeking a high-energy and experienced customer success professional with a validated, successful track record of driving successful customer business outcomes. This person will expand the customer’s NVIDIA portfolio via upsell, cross-sell, and retention. This full-time position requires outstanding ability to understand a customer’s business goals...

  • Customer Success Manager

    4 weeks ago

    Raleigh, North Carolina, United States SECURITI Full time

    Unlock Customer Value with SecuritiAt Securiti, we're revolutionizing data security and governance. As a Customer Success Manager, you'll be the driving force behind our customers' success, ensuring they maximize the value of our Data Command Center.Your Key Responsibilities:Develop and execute customized success plans to drive customer adoption and...

  • Customer Success Manager

    3 days ago

    Raleigh, North Carolina, United States Clarivate Analytics US LLC Full time

    We are seeking a highly skilled Customer Success Manager to join our global Customer Success team at Clarivate Analytics US LLC. As a key member of our Revenue organization, you will be responsible for managing an assigned territory and book of business associated with the Academic & Government Information Solutions and eBooks Customer Success Team.You will...

  • Customer Success Manager

    2 days ago

    Raleigh, North Carolina, United States Clarivate Analytics US LLC Full time

    We are seeking a highly motivated Customer Success Manager to join our global Customer Success team at Clarivate Analytics US LLC.This role will be responsible for managing an assigned territory and book of business associated with the Academic & Government Information Solutions and eBooks Customer Success Team.The ideal candidate will drive product adoption...

  • Customer Success Manager

    1 month ago

    Raleigh, North Carolina, United States Relay Full time

    Customer Success ManagerRelay, a Raleigh-based tech startup, is revolutionizing the way we communicate. We're on a mission to make a meaningful impact, and we're seeking a Customer Success Manager to thrive in our dynamic, high-growth environment.About the RoleWe're building a cloud platform that empowers frontline workers, and we need a dedicated...

Customer Success Specialist

4 months ago

Raleigh, United States Levitate Full time

We believe in empowering employees to pursue their strengths in order to find fulfillment and purpose in their individual roles. We’re also passionate about helping small businesses and it shows. We move fast, work hard, celebrate each other’s successes, and leave our egos at the door. You won’t find a better crew to spend your days with to learn and grow. We are excited to announce that we are looking for a Customer Success Specialist to join our team at Levitate. As a Customer Success Specialist, you will manage the full customer journey from onboarding to renewal. You will be responsible for managing multiple customer accounts and ensuring that their needs are met in a timely and efficient manner. Our ideal candidate is coachable, naturally empathetic, has excellent communication and time management skills, and enjoys working in a fast-paced environment. Responsibilities Serve as the main point of contact to develop and maintain relationships with customers Provide onboarding and training to new customers to assist them in reaching their goals. Maintain a customer book of business where you're responsible for customer health and renewals Ensure customers get fast time-to-value and are engaged with the product Collaborating with cross-functional teams to resolve customer issues Maintain up-to-date knowledge about company products and services. Requirements Organizational and process skills are essential Excellent communication and interpersonal skills Experience in a customer-facing role is preferred Be a problem solver and advocate for clients Ability to work independently and as part of a team Having an inspiring mission that gets you out of bed every morning comes with the territory at Levitate; to help make the world a more creative and entrepreneurial place . We are fueled by five core values: Create Magic Show Customer Empathy Make Data-Driven Decisions Focus on Solutions, Not Problems 1.01^365 How we create magic… Free Lunch Every Day - We are committed to supporting local small businesses as much as we can. That’s why we provide catered lunch everyday for our employees from locally owned restaurants. We want to provide the opportunity for our employees to build meaningful partnerships with the community and to share meals with each other. Healthy Lifestyle Reimbursement - We want to help you maintain a well-rounded, healthy lifestyle, while supporting a local gym or studio. With our Healthy Lifestyle program, it’s easy to get reimbursed for your healthy choices. Employee Led Groups - We have a number of employee led groups (Run Club, Disc Golf Club, and Ladies of Levitate, etc) to foster a creative, fun, and inspiring environment. If our employees are passionate about something, we encourage them to form a group for other like minded people to join. Culture Crew - Our Culture Crew consists of a group of employees whose aim is to foster a diverse, inclusive workplace aligned with Levitate’s mission and core values. The team hosts a number of events throughout the year from company milestone celebrations, volunteer opportunities, holidays, etc. Any employee is eligible to join our Culture Crew Emerging Leaders Program - Implemented in 2022, our Emerging Leaders Program helps prepare high performing individual contributors for leadership roles. The purpose is to improve awareness of what it takes to lead and succeed from local community and business leaders. It aims to foster connections and provide networking opportunities among participants. Paid Parental Leave - We have adopted a Paid Parental Leave policy that provides our employees with the care and flexibility needed to support their growing families. We offer 12 weeks paid maternity leave and 4 weeks paid paternity leave, regardless of birth or adoption. Additional Benefit Options - We also give our employees the option of opting in for other affordable benefits including but not limited to, FSA, Dependent Care FSA, HSA, Health, Dental, Vision, Mental Health coverage, Traditional 401k and Roth 401k options. Volunteer Time Off - We offer paid time away from the office to every individual employee for the purpose of volunteering. This allows our employees to give back to the local community and support organizations that they are passionate about. In addition to VTO, we also host numerous community volunteer opportunities throughout the year. Unlimited PTO - With unlimited PTO, you have more time to pursue your passions. Whatever you love doing, adding days off into your year means more time to do the things you love. Employee Referral Program - We have adopted an employee referral program to encourage our employees to refer their friends and family members to join Levitate. Snacks - We support a local snack provider that restocks snacks and drinks for the team weekly. In order to ensure that we are getting items that the team wants, we run an employee survey asking for input. Raleigh Founded - Our office is located in one of the coolest coworking spaces in Raleigh Levitate employees have full access to all of the benefits that Raleigh Founded offers. Including free beverages, mindfulness rooms, the complete use of the space and amenities, as well as invitations to Raleigh Founded events.

#J-18808-Ljbffr