Executive Meeting Manager

1 week ago

Portland, United States Crescent Hotels & Resorts Full time

Executive Meeting Manager duties include, but are not limited to: Communicate with group clients to detail their program/event and produce the necessary resume and/or BEO's for the operations team (timing, flow, set-up, etc). Follow terms and conditions of contract to support the account executive. Ensure that written communication is produced and distributed on time to the operations team. Develop client menus, write contracts (BEO's) and letters, as well as organize all other arrangements as they relate to assisting clients with planning events. Serve as liaison to other departments and/or partners in the sale of additional products and services (PSAV, Elite Media, CDI Printing, shipping, etc). Oversee operational execution of program, keeping sales apprised. Executive Meeting Manager Duties & Responsibilities: Solicit new catering business; develop existing customers; manage repeat client portfolio through prospecting, outside sales calls, and site inspections. Prepare well-choreographed proposals and presentations. Maintain quality execution of events to exceed guest satisfaction survey goals. Prepare and conduct presentations to local destination companies; maintain database of contacts for quarterly engagement. Planning menus; working with Chef on custom creations when needed; upselling. Providing detailed and concise event details to operations team for execution (group resumes, BEO's, etc). Oversight of events in conjunction with banquet captain to ensure execution and cultivate rebooking. Understanding and managing budget expectations to achieve goals. Ability to negotiate catering contracts within company guidelines and revenue parameters. Site inspections with prospective clients; tasting events when appropriate; pre-planning walk through as needed/requested. Knowledge of market segmentation; catering trends for recommendations. Build network with destination management companies for referrals; schedule events to keep them engaged throughout the year. Develop and execute action plans to include scheduled/qualified outside sales calls on a monthly basis; maintain a database of contacts to keep updated on hotel and to promote specials/opportunities. Additional responsibilities applicable to both roles: Work with operations team to complete billing; posting of reward points and/or check requests for refunds/rebates, etc. Work with operations team to ensure reservations are on pace and address cut-off with guest; follow up with supporting communication for possible attrition and/or short fall in achieving revenue minimums. Work with operations team to ensure all details are covered and program/event is executed to meet/exceed client expectations. Qualifications: Preferred Behaviors: Team Player: Works well as a member of a group. Enthusiastic: Shows intense and eager enjoyment and interest. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Dedicated: Devoted to a task or purpose with loyalty or integrity. Experience: One year previous experience preferred. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. #J-18808-Ljbffr

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