Financial Aid Counselor

2 months ago


Irvine, United States Concordia University Irvine Full time

ROLE:

Interviews students to obtain information needed to determine eligibility for financial aid and performs other functions related to that position. All activities of this position are to make a contribution to the fulfillment of the mission of the university.

STAFF RELATIONSHIPS:

Report to the Director of Financial Aid

Work closely with members of the Athletics department, co-curricular programs, as well as other members of the Financial Aid department

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:

Package incoming undergraduate and all athletes (incoming and returning) students by following federal, state, NCAA and Concordia University policies and procedures.

Use Banner for all financial aid processes

Use ARMS for NCAA athletic compliance processes

Responsible for all aspects financial aid related to NCAA

Use government websites to review student information i.e. Web Grants, COD, FSA, NSLDS, etc.

Counsel students and families

Process incoming financial aid documents with efficiency to make sure students' files are completed and processed in a timely manner

Manages the undergraduate student verification process (includes athletes)

Process Professional Judgment appeals in regards to special family circumstances and communicate the results to undergraduate students

Assist with admission new student initiatives (Open House, etc.)

Assist with other related financial aid duties as mutually agreeable with the Director of Financial Aid

Other duties as may be assigned from time to time

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree from a four year college or university;

Two to three years' related experience and/or training;

Or equivalent combination of education and experience.

QUALIFICATION REQUIREMENTS:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know CUI, conference and NCAA rules and regulations to ensure compliance with departmental, university, conference and national policies

Creative aptitude

Ability to be flexible to changing conditions and needs

Ability to work effectively with and through other people

Ability to work independently

Ability to work under stressful conditions

Excellent interpersonal communication skills with the ability to counsel students and families

Proficient in English: spelling, grammar, writing and speaking

Ability to input computer data and evaluate/compare results

Willingness to learn new or additional job-related tasks

Awareness that behavior and dress should be appropriate for the environment of a Christian university

Computer skills, including the software used in this office

Respect and maintain confidentiality on matters pertaining to the Financial Aid Office

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

Ability to compute rate, ratio and percent and to draw and interpret bar graphs

OTHER SKILLS AND ABILITIES:

Attitude and Demeanor:

Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position

Be an individual of prayer and Christian maturity

Receive faculty, staff, students and families with warmth and understanding

Manifest loyalty to the other personnel of Concordia

Work as a team member

Respect lines of communication

Constantly strive to improve performance

Assist Concordia in translating Christian principles into day-by-day practice and procedure

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