Financial Aid Counselor

2 weeks ago

Irvine, United States Concordia University - Irvine Ca Full time
Job DescriptionJob Description

ROLE: Interviews students to obtain information needed to determine eligibility for financial aid and performs other functions related to that position. All activities of this position are to make a contribution to the fulfillment of the mission of the university.


STAFF RELATIONSHIPS:

  • Report to the Director of Financial Aid
  • Work closely with members of the Athletics department, co-curricular programs, as well as other members of the Financial Aid department

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:

  • Package incoming undergraduate and all athletes (incoming and returning) students by following federal, state, NCAA and Concordia University policies and procedures.
  • Use Banner for all financial aid processes
  • Use ARMS for NCAA athletic compliance processes
  • Responsible for all aspects financial aid related to NCAA
  • Use government websites to review student information i.e. Web Grants, COD, FSA, NSLDS, etc.
  • Counsel students and families
  • Process incoming financial aid documents with efficiency to make sure students' files are completed and processed in a timely manner
  • Manages the undergraduate student verification process (includes athletes)
  • Process Professional Judgment appeals in regards to special family circumstances and communicate the results to undergraduate students
  • Assist with admission new student initiatives (Open House, etc.)
  • Assist with other related financial aid duties as mutually agreeable with the Director of Financial Aid
  • Other duties as may be assigned from time to time

EDUCATION AND/OR EXPERIENCE:

  • Bachelor's degree from a four year college or university;
  • Two to three years' related experience and/or training;
  • Or equivalent combination of education and experience.

QUALIFICATION REQUIREMENTS:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Know CUI, conference and NCAA rules and regulations to ensure compliance with departmental, university, conference and national policies
  • Creative aptitude
  • Ability to be flexible to changing conditions and needs
  • Ability to work effectively with and through other people
  • Ability to work independently
  • Ability to work under stressful conditions
  • Excellent interpersonal communication skills with the ability to counsel students and families
  • Proficient in English: spelling, grammar, writing and speaking
  • Ability to input computer data and evaluate/compare results
  • Willingness to learn new or additional job-related tasks
  • Awareness that behavior and dress should be appropriate for the environment of a Christian university
  • Computer skills, including the software used in this office
  • Respect and maintain confidentiality on matters pertaining to the Financial Aid Office

MATHEMATICAL SKILLS:

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Ability to compute rate, ratio and percent and to draw and interpret bar graphs

OTHER SKILLS AND ABILITIES:

Attitude and Demeanor:

  • Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position
  • Be an individual of prayer and Christian maturity
  • Receive faculty, staff, students and families with warmth and understanding
  • Manifest loyalty to the other personnel of Concordia
  • Work as a team member
  • Respect lines of communication
  • Constantly strive to improve performance
  • Assist Concordia in translating Christian principles into day-by-day practice and procedure


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