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Senior Multi Site Manager
4 months ago
Sr. Multi-site Community Director
Job Description
At Indigo Real Estate, we attribute much of our properties’ successes to the strengths of our team members and we are seeking an experienced Community Director to work in the
Seattle
area who is passionate about customer service and is driven to succeed.
We are looking for a highly organized, energetic, self-starter who enjoys a fast-paced work environment and takes ownership in all aspects of their work. The successful candidate will possess outstanding customer service and sales talents, multitasking and problem-solving skills, and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and superb communication. This candidate will be passionate about providing exceptional service and hospitality to consistently exceed customer expectations, finding great satisfaction in helping to create a sense of community. They will also demonstrate a strong sense of initiative, a collaborative work style, and a strong work ethic, taking pride in accurate data entry, accounting, compliance standards, reporting, and professional work products. This position may require weekend and holiday work. Physical aspects of the job include the ability to lift and carry up to 35 pounds, standing/walking for long periods of time, bending, kneeling, stooping, climbing, and balancing.
Objectives of this Role
Responsible for planning, controlling, and directing the day-to-day operation of multiple properties, and for maintaining effective and harmonious resident relations
Manage to meet corporate financial objectives and protect the value and integrity of the real estate, respective of all fair housing requirements and any applicable government agency standards
Responsible to ensure the compliance requirements of the properties are met.
This role includes, but is not limited to, personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, accurate reporting, and compliance with all applicable laws and company policies
Ensure adherence to safety policies and procedures
Maintain accurate accounting for site level revenue and expenses including rent collection and timely submission of invoices and bids
Enact standards for weekly and monthly reporting, maintaining accurate resident files and affordable housing compliance, if applicable
Collaborate to support property marketing strategies consistent with established procedures
Assist in coordination and updates to advertisements and listings, especially via third-party Independent Listing Services (ILS)
Preparing materials for annual budgets and ongoing monitoring of cost center expenditures and forecasts, adhering to financial targets
General support for the Investment Manager, and other duties as assigned
Desirable Qualifications
Ability to communicate effectively both verbally and in writing
Experience with successfully managing more than one community
Able to work well under pressure, is self-motivated, self-directed, and able to work with/without direct supervision
Required Experience
Presently or recently employed with a property management company
Minimum of 2 years of property management experience
Ability to communicate effectively both verbally and in writing
Ability to exercise quick and accurate judgment and maintain confidentiality
Effective conflict resolution and customer service skills
Ability to set priorities and multi-task with strong attention to detail.
Working knowledge of Yardi and RentCafe
Employment Benefits
Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.
Compensation: 95k to 110k DOE
Medical/Dental/Vision
Medical Flex-spend Account
Life Insurance
401(k) Retirement Savings Plan with Employer match
Vacation Time
Sick & Safe Leave
Paid Holidays
Numerous, additional employee resource programs
401K, medical, dental, paid vacation, personal, and sick time available after successful completion of introductory period.
Job Type: Full-time
Principals Only, No Recruiters
Indigo Real Estate is a WA Best Workplaces Winner
Indigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Shannon Steinbeigle, SHRM-CP, HR Manager at shannons@indigorealestate.com or Tiffany Kahn, HR and Benefits Manager at tiffany@rminc.com.
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