HIR - Rental Coordinator

2 months ago

Sunnyvale, United States HOLT Industrial Rentals Full time

Works closely with operations management to coordinate and execute incoming rental projects for the local geography to achieve rental revenue goals for the local branch.Communicates and supports customers, sales and operations teams on project details including delivery, service, and/or logistics for all rental projects.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions:

  • Coordinates rental projects including Processing rental quotations, reservations and contracts, delivery and equipment or labor logistics
  • Establishes new rental and sales accounts as needed.
  • Supports local branch operations in equipment service coordination
  • Coordinates internal and external delivery trucks and manages customer expectations regarding delivery
  • Warm calls on lost and/or dormant accounts to retain business
  • Distributes promotional literature to customers and assists with sales and marketing initiatives to increase market share
  • Formulates bids on new and existing jobs and projects
  • Receives customer orders and serves as the customer contact point
  • Generates a referral network to assist in increasing the client base
  • Aids in implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service
  • Maintains records of sales or other business transactions
  • Requires regular and punctual employee attendance
  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  • Performs other duties as assigned
Knowledge, Skills, and Abilities:
  • Knowledge of applicable accounting principles, budget preparation, and business acumen
  • Demonstrated knowledge of the specialty rental industry
  • Proficient with MS Office Word, Excel, Outlook, etc. Rental Man (Wynne) knowledge strongly preferred.
  • Understands the implications of new information for both current and future problem-solving and decision-making
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Exceptional attention to detail
  • Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
  • First-class organizational, multi-tasking, and time management skills, deadline oriented
  • Understands written sentences and paragraphs in work related documents, and communicates effectively in writing as appropriate for the needs of the audience
  • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
  • Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness
  • Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
  • The ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
  • Minimum of three years' of work-related skill, knowledge, or experience is required. five years' or more of preferred
  • High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
  • Valid driver's license
Supervisory Responsibilities:
  • None
Travel:
  • Up to 10% of travel can be expected
Physical Requirements:
  • This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
  • This role frequently communicates with others, must be able to exchange accurate information in these situations
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Work Environment:
  • This job is generally performed in a retail and office environment; exposure to computer screens; exposure to noise, dust, grease, fumes, gases, heat, cold, and inclement weather conditions
  • Frequently works at fast pace with unscheduled interruptions


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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