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Maintenance Service Coordinator

2 months ago

Sunnyvale, United States Prometheus Real Estate Group Full time
OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

YOUR ROLE AND IMPACT

Some companies call them "Property Administrators" but at Prometheus our Neighborhood Service Coordinators do so much more. Our Neighborhood Service Coordinators focus on the administration of our maintenance department and your role is a constant blend of:
  • Supportive Supervisory Duties - Whether it is monitoring and scheduling maintenance personnel and vendors or assisting with company policies and procedures, you are on top if it all. You make every detail count and count every detail.
  • Industry expertise - You are a team player that supports your maintenance staff by having the essential knowledge such as plumbing, painting, electrical, and carpentry skills. You have the capability to perform the duties of Service Technicians and Porters including appraising damage and troubleshooting the issues, with the knowledge of any Neighborhood-specific special needs of the problems.
  • Daily Operations - You'll support the administration of maintenance functions including: inventory tracking, liability reporting, and maintaining & updating our record keeping system (OneSite).
  • Customer Service - You are a problem solver that makes renting easy. When Neighbors have questions about maintenance activities, you help them find the answers. When the office gets busy, you are the first one to jump in and provide support to the maintenance team.
Here's more of the nitty-gritty:
  • Your Experience - Prometheans come from all walks of life and from all over the globe. We're also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, working knowledge of housing rental laws & ordinances, and enjoy solving problems.
  • Your Cultural Traits - Although we're a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.
  • Your Education - A Bachelor's degree is preferred and a High school diploma or general education degree (GED) is required.
COMPENSATION AND BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.

Compensation
  • Pay Range: $26.50 to $29.00 per hour
  • Discretionary Semi-Annual Bonus Plan
Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

Benefits & Perks
  • Fully Paid Benefits Including Eligible Dependents (you read that right, Prometheus pays 100% of healthcare, vision, and dental insurance premiums for all Prometheans and their families)
  • Life insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
  • Behavioral Health Program Accessible 24/7
  • Tax-Free Flexible Spending Accounts
  • 401(K) Retirement Plan with Employer Matching
  • Recognition & Rewards Program (Torch)
  • Vacation: 10 days per year with accrual increasing over time
  • Anniversary Vacation Bank Granted at Tenure Milestones
  • Sick Leave: 9 days per year
  • 12 paid holidays, including your birthday
  • Paid Volunteer Time
  • Housing discounts
  • Educational Assistance, Tuition Reimbursement, Loan Repayment, and Scholarship Awards

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide.

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.